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Business & management
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Business & management
Paperback. Covering the first critical challenge in an ROI evaluation, this book explores collecting the quality and quantity of data needed, from the most credible sources, and using the most efficient methods. It shows how a variety of data collection methods can be used to collect both qualitative and quantitative data. Series: Measurement and Evaluation Series. Num Pages: 192 pages, black & white tables, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 224 x 155 x 12. Weight in Grams: 272.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 192
- Condition
- New
- SKU
- V9780787987183
- ISBN
- 9780787987183
Paperback
Condition: New
€ 52.54
€ 52.54
Hardcover. Provides presentations of techniques used for solving quality and reliability problems in telecommunications networks replete with illustrations of their applications to real-world services and world class events. Editor(s): Stavroulakis, Peter. Num Pages: 370 pages, Illustrations. BIC Classification: KJMP; TJK. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 252 x 173 x 25. Weight in Grams: 754.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 370
- Condition
- New
- SKU
- V9780470847701
- ISBN
- 9780470847701
Hardback
Condition: New
€ 271.43
€ 271.43
Paperback. Num Pages: 310 pages, figs, tables. BIC Classification: KJMV; UQ. Category: (P) Professional & Vocational. Dimension: 141 x 114 x 16. Weight in Grams: 282.
- Publisher
- The Stationery Office
- Number of pages
- 310
- Format
- Paperback
- Publication date
- 2012
- Edition
- 3rd ed. (2012)
- Condition
- New
- SKU
- V9780113313495
- ISBN
- 9780113313495
Paperback
Condition: New
€ 17.89
€ 17.89
![Stationery Office - ITIL Foundation Handbook [pack of 10] - 9780113313501 - V9780113313501](https://www.kennys.ie/products/thumbs/9780113313501.jpg "Stationery Office - ITIL Foundation Handbook [pack of 10] - 9780113313501 - V9780113313501")
Paperback. Num Pages: 310 pages, figs, tables. BIC Classification: KJMV; UQ. Category: (P) Professional & Vocational. Dimension: 142 x 219 x 81. Weight in Grams: 2834.
- Publisher
- TSO United Kingdom
- Number of pages
- 310
- Format
- Paperback
- Publication date
- 2012
- Edition
- 3rd ed. (2012)
- Condition
- New
- SKU
- V9780113313501
- ISBN
- 9780113313501
Paperback
Condition: New
€ 152.91
€ 152.91
Paperback. A guide for groups seeking to organise with shared power and bottom-up leadership to foster vision, trust, accountability and responsibility. It provides keys to: understanding group dynamics; facilitating communication and collective decision-making; and, dealing effectively with difficult people. Num Pages: 288 pages, illustrations. BIC Classification: JFSV; KJU. Category: (G) General (US: Trade). Dimension: 227 x 184 x 20. Weight in Grams: 555.
- Publisher
- New Society Publishers United States
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2011
- Edition
- F First Paperback Edition Used
- Condition
- New
- SKU
- V9780865716971
- ISBN
- 9780865716971
Paperback
Condition: New
€ 33.99€ 28.80
€ 33.99
€ 28.80
Hardcover. The nonprofit leader's complete source on setting, pursuing, and meeting building campaign goals Here's the guidance you need to accomplish one of the most important steps in the growth of an organization: the campaign for funding and completing a significant building project. Series: AFP/Wiley Fund Development Series. Num Pages: 312 pages, Illustrations. BIC Classification: KJMV1; KJVX. Category: (P) Professional & Vocational. Dimension: 260 x 188 x 27. Weight in Grams: 750.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 312
- Condition
- New
- SKU
- V9780471220794
- ISBN
- 9780471220794
Hardback
Condition: New
€ 104.42
€ 104.42
Hardback. Num Pages: 352 pages. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2017
- Edition
- 4th Edition
- Condition
- New
- SKU
- V9781119289326
- ISBN
- 9781119289326
Hardback
Condition: New
€ 79.10
€ 79.10
Hardcover. This text interprets aspects of chaos and complexity theory into practical business and organizational terms. It points to methods for converting "turbulence" into an engine for innovation and change. It includes examples from a range of settings: from 18th-century Europe to the present day. Num Pages: 224 pages, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 236 x 157 x 22. Weight in Grams: 526.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780787910082
- ISBN
- 9780787910082
Hardback
Condition: New
€ 56.95
€ 56.95
Hardcover. This volume is designed to serve as a textbook for advanced undergraduate and beginning graduate students who seek a rigorous yet accessible introduction to the modern financial theory of security markets. Exercises are provided to check understanding and provide supplemental information. Num Pages: 272 pages, 0. BIC Classification: KFF; KJQ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 236 x 153 x 27. Weight in Grams: 558.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 272
- Format
- Hardback
- Publication date
- 1997
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781557869456
- ISBN
- 9781557869456
Hardback
Condition: New
€ 62.64
€ 62.64
Hardcover. This book offers a thorough treatment of system and product development, where technical, productivity, and end user elements come together to generate value for stakeholders. Compiling over twenty years of research, the book applies a value approach to design, manufacturing, delivery, operations, and maintenance. Num Pages: 280 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 243 x 156 x 22. Weight in Grams: 594.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 280
- Condition
- New
- SKU
- V9781118331545
- ISBN
- 9781118331545
Hardback
Condition: New
€ 114.48
€ 114.48
Paperback. .
- Publisher
- Pearson Education Limited
- Number of pages
- 528
- Format
- Paperback
- Publication date
- 2013
- Edition
- Pearson New International Edition
- Condition
- New
- SKU
- V9781292022192
- ISBN
- 9781292022192
Paperback
Condition: New
€ 103.42
€ 103.42
Hardback. The primary purpose of The Road to Self Leadership Development is to provide individuals who want to become a leader with a systematic approach for learning how to first learn to become a self-leader. Readers learn that to lead others involves learning how to lead the self and self-leadership is all about improving feelings of self-worth. Num Pages: 188 pages. BIC Classification: KJMB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 152. .
- Publisher
- Emerald Publishing Limited United Kingdom
- Number of pages
- 188
- Format
- Hardback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781785607035
- ISBN
- 9781785607035
Hardback
Condition: New
€ 70.23
€ 70.23
Hardcover. This reference offers coverage of aspects of customer service and support. Contributors from companies including Coopers & Lybrand, IBM and Xerox offer advice on creating the corporate culture, establishing and using the right measurements and standards, and short- and long-term strategic planning. Editor(s): Brown, Stanley A. Num Pages: 452 pages, Illustrations. BIC Classification: KJSU. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 243 x 167 x 30. Weight in Grams: 826.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- John Wiley and Sons Ltd Canada
- Edition
- 1st Edition
- Number of pages
- 452
- Condition
- New
- SKU
- V9780471642329
- ISBN
- 9780471642329
Hardback
Condition: New
€ 38.99€ 30.67
€ 38.99
€ 30.67
Paperback. Get ready for a whole new world -- a world of Blur in which traditional boundaries between product and service, capital and people, buyer and seller, and real and virtual no longer exist. Num Pages: 288 pages, illustrations. BIC Classification: KJC; KJM. Category: (P) Professional & Vocational. Dimension: 222 x 162 x 16. Weight in Grams: 422.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 2nd
- Number of pages
- 288
- Condition
- New
- SKU
- V9781841120829
- ISBN
- 9781841120829
Paperback
Condition: New
€ 13.99€ 12.64
€ 13.99
€ 12.64
Hardcover. A solid introduction to materials management and the tools needed to create a world-class materials management program This nuts-and-bolts guide presents an overview of the inner workings of the materials process, as well as the best practices to achieve a world-class operating system that will help to eliminate ineffective materials management. Num Pages: 208 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 237 x 164 x 19. Weight in Grams: 386.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780470437575
- ISBN
- 9780470437575
Hardback
Condition: New
€ 49.99€ 39.21
€ 49.99
€ 39.21
hardcover. Most business people don't reach their full potential - not because of their experience or talent - but because their minds are stopping them. Through a series of specific examples of elite-level athletes and successful business people, the author shows readers how to maximize their talents and physical abilities. BIC Classification: KJ. Category: (G) General (US: Trade). Dimension: 238 x 161 x 26. Weight in Grams: 448.
- Publisher
- McGraw-Hill Education
- Format
- Hardback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781259836169
- ISBN
- 9781259836169
Hardback
Condition: New
€ 26.99€ 20.23
€ 26.99
€ 20.23
Hardback. Based on customer responses to corporate change in the quality era, Perspectives in Total Quality offers readers contemporary analysis of how firms should act. The collection consists of 14 original chapters written by leading academics and practitioners in the field. Editor(s): Stahl, Michael J. Series: Total Quality Management. Num Pages: 320 pages, black & white illustrations. BIC Classification: KJMQ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 238 x 167 x 29. Weight in Grams: 742.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780631208846
- ISBN
- 9780631208846
Hardback
Condition: New
€ 85.17€ 71.49
€ 85.17
€ 71.49
Paperback. Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably. Num Pages: 196 pages, black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 231 x 182 x 11. Weight in Grams: 346.
- Publisher
- O´Reilly Media
- Format
- Paperback
- Publication date
- 2014
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781491900697
- ISBN
- 9781491900697
Paperback
Condition: New
€ 32.99€ 31.62
€ 32.99
€ 31.62
paperback. Helps to apply successful techniques from software engineering to identify what you should be doing today and to help you achieve your goals. This title also helps to learn to work less and accomplish more using nothing more than paper, pencil, and a simple kitchen timer. Num Pages: 200 pages, Illustrations (chiefly col.). BIC Classification: KJBX. Category: (G) General (US: Trade). Dimension: 228 x 191 x 12. Weight in Grams: 296.
- Publisher
- The Pragmatic Programmers United States
- Number of pages
- 200
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781934356500
- ISBN
- 9781934356500
Paperback
Condition: New
€ 26.99€ 26.89
€ 26.99
€ 26.89
Paperback. Num Pages: 220 pages. BIC Classification: KJMB. Category: (G) General (US: Trade). Dimension: 230 x 1536 x 15. Weight in Grams: 666.
- Format
- Paperback
- Publication date
- 2017
- Publisher
- John Wiley & Sons Australia Ltd Australia
- Edition
- 1st Edition
- Number of pages
- 220
- Condition
- New
- SKU
- V9780730336228
- ISBN
- 9780730336228
Paperback
Condition: New
€ 20.99€ 17.93
€ 20.99
€ 17.93
Paperback. Num Pages: 304 pages. BIC Classification: KJMV6; KJQ; KJU; UB. Category: (P) Professional & Vocational. Dimension: 234 x 178 x 20. Weight in Grams: 484.
- Publisher
- Addison-Wesley Professional
- Format
- Paperback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780133903355
- ISBN
- 9780133903355
Paperback
Condition: New
€ 38.99€ 38.16
€ 38.99
€ 38.16
Hardback. .
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 288
- Format
- Hardback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071809931
- ISBN
- 9780071809931
Hardback
Condition: New
€ 42.99€ 30.46
€ 42.99
€ 30.46
Hardcover. Num Pages: 199 pages, Illustrations. BIC Classification: KC; KJMV1. Category: (G) General (US: Trade). Dimension: 256 x 182 x 19. Weight in Grams: 556.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- Nova Science Publishers Inc United States
- Number of pages
- 199
- Condition
- New
- SKU
- V9781619422490
- ISBN
- 9781619422490
Hardback
Condition: New
€ 236.59€ 161.00
€ 236.59
€ 161.00
Paperback. Num Pages: 288 pages. BIC Classification: KJC; KJF. Category: (P) Professional & Vocational. Dimension: 229 x 156 x 13. Weight in Grams: 394.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Pearson FT Press
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780134057774
- ISBN
- 9780134057774
Paperback
Condition: New
€ 34.99€ 33.85
€ 34.99
€ 33.85