.png){kind=logo}
Business & management
Results 865 - 888 of 9398
Business & management
Hardcover. What you need to know about your customers
Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips and can influence the purchase decisions and behaviors of millions of others. Num Pages: 272 pages, illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 238 x 157 x 24. Weight in Grams: 462.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118954775
- ISBN
- 9781118954775
Hardback
Condition: New
€ 30.99€ 24.03
€ 30.99
€ 24.03
Hardcover. Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D. Num Pages: 336 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 238 x 164 x 29. Weight in Grams: 540.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 336
- Format
- Hardback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470189085
- ISBN
- 9780470189085
Hardback
Condition: New
€ 32.99€ 23.58
€ 32.99
€ 23.58
Hardcover. Contains handy wit and wisdom from across the world of business. Including subjects from e-commerce, strategy and investment, to management speak, business travel and business schools, this title brings together history's smartest insights from people ranging from CEOs and politicians to novelists and business gurus. Num Pages: 256 pages. BIC Classification: GBCQ; KJ. Category: (G) General (US: Trade). Dimension: 185 x 121 x 25. Weight in Grams: 294. Clean copy with some shelf wear, minor nicks and bumps on dustwrapper but otherwise clean
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Economist Books
- Condition
- Used, Good
- Edition
- Main
- SKU
- KSS0005341
- ISBN
- 9781846685934
Hardback
Condition: Used, Good
€ 4.99
€ 4.99
Hardcover. How to tap the real source of entrepreneurial power in you and in your organization The UnStoppables is based on foreword author Graham Weston's experience growing Rackspace, as well as fascinating case studies from such organizations as the Navy SEALs and Israeli Special Forces. Num Pages: 256 pages. BIC Classification: KJH. Category: (P) Professional & Vocational. Dimension: 236 x 164 x 22. Weight in Grams: 442.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9781118459492
- ISBN
- 9781118459492
Hardback
Condition: New
€ 25.99€ 21.09
€ 25.99
€ 21.09
Paperback. Leverage big data to add value to your business Social media analytics, web-tracking, and other technologies help companies acquire and handle massive amounts of data to better understand their customers, products, competition, and markets. Num Pages: 240 pages, illustrations. BIC Classification: KJMV3. Category: (P) Professional & Vocational. Dimension: 235 x 190 x 11. Weight in Grams: 422.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9781118739570
- ISBN
- 9781118739570
Paperback
Condition: New
€ 41.99€ 32.57
€ 41.99
€ 32.57
Hardcover. This work offers an account of the 1998 merger between Chrysler - a resurgent, deeply American company famous for its minivans, and Daimler - maker of Mercedes-Benz cars; a merger that created a global mega-company with $130 billion in annual revenue. Num Pages: 382 pages. BIC Classification: 1KBB; 3JJPR; KJF; KJM; KJVB; KNDR. Category: (P) Professional & Vocational. Dimension: 237 x 163 x 28. Weight in Grams: 724.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- First Edition
- Condition
- New
- SKU
- V9780471497325
- ISBN
- 9780471497325
Hardback
Condition: New
€ 75.31
€ 75.31
Hardcover. Thinking to stay ahead of change In a complex business climate, people need to make informed decisions and learn how to think flexibly. A leader's most important asset is the ability to sense changes in the environment and adapt to them quickly. Series: J-B US Non-Franchise Leadership. Num Pages: 304 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 239 x 161 x 29. Weight in Grams: 493.
- Format
- Hardback
- Publication date
- 2005
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780787976804
- ISBN
- 9780787976804
Hardback
Condition: New
€ 31.99€ 25.05
€ 31.99
€ 25.05
Hardcover. Guinness Stout has a unique place in global beverage folklore. It's a beer with a long and colourful history and mythology that maintains a passionate following among beer connoisseurs around the world. Indeed, two billion pints are poured and enjoyed around the world each year. Num Pages: 288 pages, Illustrations. BIC Classification: KJ; KN. Category: (P) Professional & Vocational. Dimension: 232 x 160 x 30. Weight in Grams: 478.
- Format
- Hardback
- Publication date
- 2007
- Publisher
- Wiley
- Condition
- New
- SKU
- V9780470120521
- ISBN
- 9780470120521
Hardback
Condition: New
€ 40.99€ 31.64
€ 40.99
€ 31.64
Hardback. Scheduling is a broad research area and scheduling problems arise from several application domains (production systems, logistic, computer science, etc.). Solving scheduling problems requires tools of combinatorial optimization, exact or approximated algorithms. Editor(s): Billaut, Jean-Charles; Moukrim, Aziz; Sanlaville, Eric. Series: ISTE. Num Pages: 352 pages, Illustrations. BIC Classification: KJMV5. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 239 x 163 x 24. Weight in Grams: 646.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- ISTE Ltd and John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 352
- Condition
- New
- SKU
- V9781848210547
- ISBN
- 9781848210547
Hardback
Condition: New
€ 254.31
€ 254.31
Hardback. Num Pages: 192 pages, B&W illustrations, charts, tables. BIC Classification: KJC; KJS. Category: (G) General (US: Trade). Dimension: 149 x 224 x 17. Weight in Grams: 384.
- Publisher
- Taylor & Francis Inc
- Format
- Hardback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781937134853
- ISBN
- 9781937134853
Hardback
Condition: New
€ 36.06
€ 36.06
Voices From the Voluntary Sector: Perspectives on Leadership Challenge...
Bird, Frederick; Westley, Frances
hardcover. Voices from the Voluntary Sector is a valuable resource that addresses a wide range of concerns related to the responsiveness, character, and leadership of third sector organizations. Num Pages: 448 pages, 4 figures; 1 table; 4 halftones. BIC Classification: KJVX. Category: (P) Professional & Vocational. Dimension: 237 x 159 x 33. Weight in Grams: 841.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- University of Toronto Press Canada
- Edition
- Illustrated
- Number of pages
- 448
- Condition
- New
- SKU
- V9780802091017
- ISBN
- 9780802091017
Hardback
Condition: New
€ 100.96
€ 100.96
Paperback. Identifies the micro-social processes and complexities within multilateral organisations which have, up to now, been largely invisible. Editor(s): Muller, Birgit. Series: Anthropology, Culture and Society. Num Pages: 280 pages. BIC Classification: JFFP; JHMC; KJU. Category: (P) Professional & Vocational. Dimension: 139 x 214 x 15. Weight in Grams: 340.
- Format
- Paperback
- Publication date
- 2013
- Publisher
- Pluto Press
- Number of pages
- 280
- Condition
- New
- SKU
- V9780745333748
- ISBN
- 9780745333748
Paperback
Condition: New
€ 46.99€ 36.38
€ 46.99
€ 36.38
Paperback. Num Pages: 229 pages. BIC Classification: KJ. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 241 x 173 x 13. Weight in Grams: 388.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- Sterling Publishers Pvt.Ltd India
- Number of pages
- 229
- Condition
- New
- SKU
- V9788120777422
- ISBN
- 9788120777422
Paperback
Condition: New
€ 17.99€ 13.41
€ 17.99
€ 13.41
Hardcover. Series: Wiley Corporate F&A. Num Pages: 272 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2016
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781119152477
- ISBN
- 9781119152477
Hardback
Condition: New
€ 52.99€ 37.30
€ 52.99
€ 37.30
Hardcover. The semiconductor manufacturing industry is highly dynamic and releases new, better, and cheaper products day by day. But how do electronic and also non-electronic systems that need to be manufactured and supported for decades manage to continue operation using parts that were available for a few years at most? This book answers these questions. Series: Wiley Series in Systems Engineering and Management. Num Pages: 288 pages, Illustrations. BIC Classification: KJMV5; TJ. Category: (P) Professional & Vocational. Dimension: 241 x 160 x 20. Weight in Grams: 530.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9781118140642
- ISBN
- 9781118140642
Hardback
Condition: New
€ 147.50
€ 147.50
Paperback. Purchasing is a function of growing interest and importance within most companies and organisations. We also live in a society where services are being produced and consumed as never before. Num Pages: 302 pages, illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 243 x 171 x 19. Weight in Grams: 552.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 302
- Condition
- New
- SKU
- V9780470843024
- ISBN
- 9780470843024
Paperback
Condition: New
€ 67.65
€ 67.65
Paperback. Understanding Entrepreneurship is a truly remarkable textbook that will provide an absorbing and illuminating read for all those - academics, students and practitioners alike - with an interest in entrepreneurship. Num Pages: 288 pages, Illustrations. BIC Classification: KJH. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 233 x 160 x 22. Weight in Grams: 458.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- Edward Elgar Publishing Ltd
- Condition
- New
- SKU
- V9781847200679
- ISBN
- 9781847200679
Paperback
Condition: New
€ 46.99€ 41.87
€ 46.99
€ 41.87
Hardcover. Aimed at those engineers who design bioprocessing plants and systems as well as those who operate them, this volume offers comprehensive coverage of the engineering side of biotechnology, covering planning, equipment, facilities and design and operation. Editor(s): Lydersen, Bjorn K.; D'Elia, Nancy A.; Nelson, Kim L. Num Pages: 832 pages. BIC Classification: KJMV5; TCB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 234 x 163 x 46. Weight in Grams: 1230.
- Format
- Hardback
- Publication date
- 1994
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 832
- Condition
- New
- SKU
- V9780471035442
- ISBN
- 9780471035442
Hardback
Condition: New
€ 317.00
€ 317.00
Hardcover. Offers professionals ancient wisdom for grappling with today's leadership challenges. This book teaches us important lessons about leadership: we can be vigilant without being adversarial, we can serve without being passive, and we can guide without commanding. It offers a model for transforming leadership practices in corporate settings. Num Pages: 160 pages, Illustrations. BIC Classification: HRCG9; HRCS; HRCV9; KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate; (XV) Technical / Manuals. Dimension: 163 x 236 x 19. Weight in Grams: 336.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 160
- Condition
- New
- SKU
- V9780787966331
- ISBN
- 9780787966331
Hardback
Condition: New
€ 25.99€ 21.24
€ 25.99
€ 21.24
Paperback. Num Pages: 220 pages. BIC Classification: KJS. Category: (G) General (US: Trade). Dimension: 229 x 152 x 13. Weight in Grams: 171.
- Publisher
- RDA Press, LLC
- Format
- Paperback
- Publication date
- 2012
- Edition
- Reprint
- Condition
- New
- SKU
- V9781937832124
- ISBN
- 9781937832124
Paperback
Condition: New
€ 24.99€ 21.72
€ 24.99
€ 21.72
Paperback. The next Bill Gates will not build an operating system. The next Larry Page won't make a search engine. If you are copying these guys, you aren't learning from them. Doing what we already know how to do takes the world from 1 to n, adding more of something familiar. Every new creation goes from 0 to 1. This book is about how to get there. Num Pages: 224 pages. BIC Classification: KJVS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 200 x 127 x 16. Weight in Grams: 154.
- Publisher
- Virgin Books
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9780753555200
- ISBN
- 9780753555200
Paperback
Condition: New
€ 17.99€ 13.43
€ 17.99
€ 13.43
Paperback. In 2006, while travelling in Argentina, the author encountered children too poor to afford shoes, who developed injuries on their feet that often led to serious health problems. This title presents the six counterintuitive principles that have guided the growth of TOMS( Tomorrow's Shoes). Num Pages: 208 pages, Illustrations. BIC Classification: KJC; KJM. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 217 x 138 x 16. Weight in Grams: 226.
- Publisher
- Virgin Publishing
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2012
- Condition
- New
- SKU
- V9780753540244
- ISBN
- 9780753540244
Paperback
Condition: New
€ 17.99€ 13.47
€ 17.99
€ 13.47
Paperback. It's widely accepted in business that great companies grow their revenues and profits year after year - but bigger is not necessarily better. This book looks at a range of 14 private companies, from a brewery to a record label, that chose a different path to success. It helps an entrepreneur consider new directions to make their company great. Num Pages: 272 pages. BIC Classification: KJM. Category: (G) General (US: Trade). Dimension: 197 x 129 x 18. Weight in Grams: 206.
- Publisher
- Penguin Books Ltd London
- Number of pages
- 272
- Format
- Paperback
- Publication date
- 2007
- Condition
- New
- SKU
- V9780141031491
- ISBN
- 9780141031491
Paperback
Condition: New
€ 16.99€ 12.64
€ 16.99
€ 12.64
Paperback. Showcases the insights, exits and cautionary tales of entrepreneurs across an array of industries including manufacturing, food and services. This is a guide to one of the most stressful, and yet potentially rewarding, processes business owners must go through. Num Pages: 304 pages. BIC Classification: KJC; KJH. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 131 x 198 x 23. Weight in Grams: 218.
- Publisher
- Portfolio Penguin
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9780670923274
- ISBN
- 9780670923274
Paperback
Condition: New
€ 17.99€ 13.47
€ 17.99
€ 13.47