'Avoiding yet another handy recipe book for effective managerial communication, this book positions communication inside this historic development of work and management and shows how this development has led to the instrumental use of communication, informed by the distinction between those who manage and those who are managed and directed towards the control and system integration of the workers.' - ... Read moreBUIRA (British Universities Industrial Relations Association) 'Klikauer's book, Communication and Management at Work, is a refreshing, exciting and distinctive perspective on communication. I would recommend [it] to anyone who is interested in the 'why' of management communication rather than the 'how' and would advocate its inclusion as required reading in the MBA program.' - Mary Bambacas, Labour and Industry 'Klikauer effectively critiques current relationships between communication and management and offers a well-reasoned framework for assessing these concepts from a communicative action perspective.' - Erin Freiss, Language in Society Show Less