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Management & management techniques

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Management & management techniques

Paperback. Teaches you how health care organizations can use the quality improvement process to help regain control and hope in a time of frustration and skyrocketing costs. In ten key lessons, this book demonstrates what works and does not work in actual practice. It presents case examples of specific health care improvement projects. Num Pages: 336 pages, Illustrations. BIC Classification: KJMQ; MBP. Category: (P) Professional & Vocational. Dimension: 229 x 155 x 21. Weight in Grams: 459.
Format
Paperback
Publication date
2002
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
336
Condition
New
SKU
V9780787964528
ISBN
9780787964528
Paperback
Condition: New

€ 60.05

Hardback. Part of the "Current Topics" series, this work contains seventeen chapters divided into six sections. They are labelled: Organization Theory, Organizational Behavior, Trust, Morality, and Ethics, Organizational Development and Innovation, International Management, and Concluding Comments. Editor(s): Rahim, F. Afzalur; Golembiewski, Robert T.; Mackenzie, Kenneth D. Series: Current Topics in Management. Num Pages: 432 pages, black & white tables, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 231 x 158 x 37. Weight in Grams: 778.
Publisher
Emerald Publishing Limited United States
Number of pages
432
Format
Hardback
Publication date
1999
Condition
New
SKU
V9780762304868
ISBN
9780762304868
Hardback
Condition: New

€ 122.53

Hardback. Discusses the global applicability of managerial theory and experience. This book examines issues in organizational behavior, human resource management, and managing across cultures. Editor(s): Rahim, M. Afzalur; Lundberg, Craig C.; Golembiewski, Robert T.; Pate, Larry E. Series: Current Topics in Management. Num Pages: 416 pages. BIC Classification: KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 152 x 26. Weight in Grams: 800.
Format
Hardback
Publication date
1998
Publisher
Emerald Publishing Limited United States
Number of pages
416
Condition
New
SKU
V9780762304486
ISBN
9780762304486
Hardback
Condition: New

€ 116.11

Hardcover. CRM today is much like BPR in the 1990s. It is the strategy of the 21st century. Everyone is jumping on the bandwagon, but few are doing it in a way that will reap long--term benefits. And while billions are being spent worldwide, as yet there is not one case study of a true CRM focused company that is achieving major business success. Num Pages: 224 pages, glossary, index. BIC Classification: KJM; KJSU. Category: (P) Professional & Vocational. Dimension: 235 x 151 x 22. Weight in Grams: 478.
Format
Hardback
Publication date
2002
Publisher
John Wiley & Sons Inc United Kingdom
Edition
1st Edition
Number of pages
224
Condition
New
SKU
V9780470848531
ISBN
9780470848531
Hardback
Condition: New

€ 62.63

Hardback. .
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2016
Condition
New
SKU
V9781119326038
ISBN
9781119326038
Hardback
Condition: New

€ 27.99
€ 21.01

Paperback. .
Publisher
Pearson Education Limited United Kingdom
Number of pages
440
Format
Paperback
Publication date
2013
Edition
2nd Edition
Condition
New
SKU
V9780273774952
ISBN
9780273774952
Paperback
Condition: New

€ 110.50

Paperback. The new, 3rd edition of the Customer Service Pocketbook will be published in October 2013. The book is for everyone who contributes, directly or indirectly, to giving the customer excellent service. It has been fully revised to reflect the challenges of responding to customers' needs via a variety of different channels including social media. Num Pages: 112 pages, illustrations. BIC Classification: KJM; KJSU. Category: (P) Professional & Vocational. Dimension: 109 x 180 x 6. Weight in Grams: 114.
Publisher
Management Pocketbooks
Number of pages
112
Format
Paperback
Publication date
2013
Edition
3rd Revised edition
Condition
New
SKU
V9781906610555
ISBN
9781906610555
Paperback
Condition: New

€ 16.99
€ 16.41

Hardcover. Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. Num Pages: 288 pages. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Weight in Grams: 666.
Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9781119167969
ISBN
9781119167969
Hardback
Condition: New

€ 32.99
€ 25.98

Hardback. The practical, expert guide to reaching the new consumer

Customer-Centric Marketing is a comprehensive game plan on succeeding in the new marketing landscape by focusing on the customer. Num Pages: 176 pages. BIC Classification: KJMV7; KJS. Category: (P) Professional & Vocational. Dimension: 238 x 161 x 21. Weight in Grams: 348.

Publisher
John Wiley & Sons Inc
Format
Hardback
Publication date
2015
Edition
1st Edition
Condition
New
SKU
V9781119092896
ISBN
9781119092896
Hardback
Condition: New

€ 25.99
€ 16.62

Paperback. aeo Illustrates how to become more responsive to th needs of individual customers aeo Integrates theory from many different disciplines including -- management -- marketing -- informationn systems -- economics -- law -- logistics aeo Contains numerous examples. Series: Total Quality Management. Num Pages: 286 pages, illustrations. BIC Classification: KJM; KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 216 x 142 x 21. Weight in Grams: 502.
Format
Paperback
Publication date
1996
Publisher
Basil Blackwell Inc, US United States
Edition
1st Edition
Number of pages
286
Condition
New
SKU
V9781557865052
ISBN
9781557865052
Paperback
Condition: New

€ 34.99
€ 27.83

Hardback. .
Publisher
Taylor & Francis Ltd
Format
Hardback
Publication date
2015
Edition
1st Edition
Condition
New
SKU
V9781409434467
ISBN
9781409434467
Hardback
Condition: New

€ 174.01

Hardcover. .
Publisher
Butterworth-Heinemann
Format
Hardback
Publication date
2017
Edition
1st Edition
Condition
New
SKU
V9780128003534
ISBN
9780128003534
Hardback
Condition: New

€ 72.98

Hardcover. Editor(s): Barnes, Walter P. Num Pages: 165 pages. BIC Classification: KJMV2; UD; UY. Category: (P) Professional & Vocational. Dimension: 164 x 234 x 16. Weight in Grams: 440.
Format
Hardback
Publication date
2014
Publisher
Nova Science Pub Inc
Condition
New
SKU
V9781631179648
ISBN
9781631179648
Hardback
Condition: New

€ 230.68
€ 157.04

Hardcover. Dalrymple?s Sales Management arms sales managers with the tools to help their companies gain a competitive edge as well as acquire strategic advantages in their careers. With the tenth edition, they?ll find streamlined coverage for easier readability and retention. Num Pages: 528 pages, black & white illustrations, colour illustrations, black & white tables, figures. BIC Classification: KJMV7. Category: (P) Professional & Vocational. Dimension: 260 x 207 x 24. Weight in Grams: 1100.
Format
Hardback
Publication date
2015
Publisher
John Wiley and Sons Ltd United States
Edition
10th Edition
Number of pages
528
Condition
New
SKU
V9780470169650
ISBN
9780470169650
Hardback
Condition: New

€ 327.12

Hardcover. Praise for Damodaran on Valuation SECOND EDITION "Aswath Damodaran is simply the best valuation teacher around. If you are interested in the theory or practice of valuation, you should have Damodaran on Valuation on your bookshelf. You can bet that I do. " -Michael J. Series: Wiley Finance Series. Num Pages: 696 pages, Illustrations. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 257 x 188 x 39. Weight in Grams: 1380.
Publisher
John Wiley and Sons Ltd United States
Number of pages
696
Format
Hardback
Publication date
2006
Edition
2nd Edition
Condition
New
SKU
V9780471751212
ISBN
9780471751212
Hardback
Condition: New

€ 98.99

Paperback. Damondaran on Valuation will not only convince you of the vitality of the many valuation models available to you, it will help ensure that you develop the acumen needed to select the right model for any valuation scenario. Num Pages: 232 pages, Ill. BIC Classification: KFFM; KJMV1. Category: (UU) Undergraduate. Dimension: 230 x 152 x 20. Weight in Grams: 370.
Format
Paperback
Publication date
1994
Publisher
John Wiley and Sons Ltd United States
Edition
1st Edition
Number of pages
232
Condition
New
SKU
V9780471108979
ISBN
9780471108979
Paperback
Condition: New

€ 53.24
€ 45.88

Paperback. Global competitive pressures and a relentless drive for productivity and profitability improvement are features of virtually all modern organisations. Staying in front requires a faster and smarter performance each year, with continuous improvement in all commercial activities a constant requirement for business success. Series: Wiley Series in Work, Wellbeing & Stress. Num Pages: 240 pages, illustrations. BIC Classification: KJMV2; KNXC. Category: (P) Professional & Vocational. Dimension: 248 x 166 x 16. Weight in Grams: 364.
Format
Paperback
Publication date
1999
Publisher
John Wiley & Sons Inc United Kingdom
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9780471982654
ISBN
9780471982654
Paperback
Condition: New

€ 56.30

Hardcover. From a veteran Fortune 500 executive, how women can reach and succeed in top leadership positions Though women hold a majority of the managerial and professional jobs in the workforce, they occupy a mere 14% of C-suite positions at Fortune 500 firms. Num Pages: 240 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 159 x 229 x 22. Weight in Grams: 428.
Format
Hardback
Publication date
2013
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
240
Condition
New
SKU
V9781118562642
ISBN
9781118562642
Hardback
Condition: New

€ 35.99
€ 28.79

Paperback. .
Publisher
Gabler Verlag United Kingdom
Number of pages
543
Format
Paperback
Publication date
2013
Edition
4, vollst. überarb. u. erw. Aufl. 2000
Condition
New
SKU
V9783409422161
ISBN
9783409422161
Paperback
Condition: New

€ 53.22
€ 35.19

Hardcover. Editor(s): Beake, Stephen. Num Pages: 148 pages. BIC Classification: KJMV. Category: (P) Professional & Vocational. Dimension: 238 x 160 x 15. Weight in Grams: 394.
Format
Hardback
Publication date
2014
Publisher
Nova Science Pub Inc
Condition
New
SKU
V9781633215757
ISBN
9781633215757
Hardback
Condition: New

€ 194.00
€ 133.33

Paperback. Covering the first critical challenge in an ROI evaluation, this book explores collecting the quality and quantity of data needed, from the most credible sources, and using the most efficient methods. It shows how a variety of data collection methods can be used to collect both qualitative and quantitative data. Series: Measurement and Evaluation Series. Num Pages: 192 pages, black & white tables, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 224 x 155 x 12. Weight in Grams: 272.
Format
Paperback
Publication date
2008
Publisher
John Wiley & Sons Inc United States
Number of pages
192
Condition
New
SKU
V9780787987183
ISBN
9780787987183
Paperback
Condition: New

€ 52.54

Hardcover. Collecting, analyzing, and extracting valuable information from a large amount of data requires easily accessible, robust, computational and analytical tools. Data Mining and Business Analytics with R utilizes the open source software R for the analysis, exploration, and simplification of large high-dimensional data sets. Num Pages: 368 pages, Illustrations (some color). BIC Classification: KJMV3; UFM; UNF. Category: (P) Professional & Vocational. Dimension: 241 x 156 x 22. Weight in Grams: 736.
Publisher
John Wiley & Sons Inc United States
Number of pages
368
Format
Hardback
Publication date
2013
Edition
1st Edition
Condition
New
SKU
V9781118447147
ISBN
9781118447147
Hardback
Condition: New

€ 141.06

Paperback. This broad, deep, but not-too-technical guide introduces you to the fundamental principles of data science and walks you through the "data-analytic thinking" necessary for extracting useful knowledge and business value from the data you collect. Num Pages: 408 pages, illustrations (black and white), charts. BIC Classification: KJMV3; UNF. Category: (XV) Technical / Manuals. Dimension: 234 x 179 x 21. Weight in Grams: 718.
Publisher
O´Reilly Media
Number of pages
408
Format
Paperback
Publication date
2013
Edition
1st Edition
Condition
New
SKU
V9781449361327
ISBN
9781449361327
Paperback
Condition: New

€ 52.99
€ 50.61

Paperback. A comprehensive guide to quality improvement from the leading expert in information and data warehouse quality. Each year, companies lose millions as a result of inaccurate and missing data in their operational databases. This in turn corrupts data warehouses, causing them to fail. Num Pages: 544 pages, Illustrations. BIC Classification: KJMD; KJQ; UN. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate; (XV) Technical / Manuals. Dimension: 232 x 188 x 34. Weight in Grams: 954.
Format
Paperback
Publication date
1999
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
544
Condition
New
SKU
V9780471253839
ISBN
9780471253839
Paperback
Condition: New

€ 91.67

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