This accessible, highly interactive book presents a transformative approach to communication in leadership to meet workplace challenges at both local and global levels. Informed by neuroscience, psychology, as well as leadership science, it explains how integrating and properly balancing two key focal points of management—the tasks at hand and the concerns of others and self—can facilitate decision-making, partnering with diverse colleagues, and handling of crises and conflicts. Case examples, a self-test, friendly calls for reflection, and practical exercises provide readers with varied opportunities to assess, support, and evoke their readiness to apply these real-world concepts to their own style and ... Read morepreferences. Together, these chapters demonstrate the best outcomes of collaborative communication: greater effectiveness, deeper empathy with improved emotional fulfillment, and lasting positive change.

Included in the coverage:

·         As a manager, can I be human? Using the two-agenda approach for more effective—and humane—management.

·         Being and becoming a person-centered leader and manager in a crisis environment.

·         Methods for transforming communication: dialogue.

·         Open Case: A new setting for problem-solving in teams.

·         Integrating the two agendas in agile management.

As a skill-building resource, Transforming Communication in Leadership and Teamwork offers particular value:

·         executives, decision makers and organizational developers

·         instructors and students of courses on effective communication, social and professional skills, human resources, communication and digital media, leadership, teamwork, and related subjects.