It's a gold mine! I was excited to see that it truly is a complete desk reference. This book addresses every aspect of workplace diversity issues, from the individual, group, and organizational perspectives." — Jeanne Hartley, manager, training and development, Los Angeles Times "Well-written, comprehensive, user-friendly, sensitive, and a must-read and library addition for all those whose mission includes ... Read moreworkforce diversity issues." — Jeffrey N. Wallace, director, workforce diversity, and EEO, Sony Pictures Entertainment "An outstanding, usable reference book loaded with answers on 'what to do' and 'how to do it' in managing our diverse workforce." — David W. Jamieson, PhD, president, Jamieson Consulting Group, and coauthor, Managing Workforce 2000 and Gaining the Diversity Advantage "My ‘go to’ resource for inclusion work. From understanding the role diversity plays in a global business context to providing practical tools to measure diversity initiatives, Managing Diversity is a reference book every diversity practitioner should have." — Joy Errico, director, diversity and inclusion, Staples, Inc. "A staple on my book shelf and I have turned to it again and again for data collection, design ideas, and reference materials. Highly recommended!!!" — Joy Hawkins, principal consultant, Joy Hawkins & Associates "I can pick up the Managing Diversity desk reference and immediately generate ideas and find potential exercises to address a variety of complex inter-cultural situations. The adaptability of the exercises and tools on the CD-ROM make it possible to craft a customized intervention where the participants see the relevancy to their work. The book is one stop shopping for success!” — Jayna Johnson, facilitation and instructional design, International Humanitarian Organisation "This is an excellent, useful and very ‘user-friendly’ reference—the best in the field as far as I am concerned." — Baraz Samiian, EdD, organization effectiveness consultant, B. Samiian Associates Show Less