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8%OFFM. Kathleen Kern - Virtual References Best Practices - 9780838909751 - V9780838909751
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Virtual References Best Practices

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Description for Virtual References Best Practices Paperback. Outlines the tools and decision-making processes that help libraries evaluate, tailor, and launch virtual reference services that are a perfect fit for the community and a library. This book provides a checklist of issues to consider; suggests plans for sustainability of services; and outlines the pros and cons of collaborating in a consortium. Num Pages: 160 pages, Illustrations. BIC Classification: GLF; GLMG. Category: (P) Professional & Vocational. Dimension: 279 x 216 x 10. Weight in Grams: 386.
When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published ""Virtual Reference Service Guidelines"" from the Reference and User Services Association (RUSA), which is reproduced in appendix A, provides the starting point. Kern, a leading virtual reference expert, outlines the tools and decision-making processes that will help you and your library evaluate, tailor, and launch virtual reference services that are a perfect fit for your community and your library.Moving from general guidelines to making concrete decisions about integrating ... Read more

Product Details

Format
Paperback
Publication date
2009
Publisher
Amer Library Assn Editions
Condition
New
Place of Publication
Chicago, IL, United States
ISBN
9780838909751
SKU
V9780838909751
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-3

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