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P. Christopher Earley - CQ: Developing Cultural Intelligence at Work - 9780804771726 - V9780804771726
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CQ: Developing Cultural Intelligence at Work

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Description for CQ: Developing Cultural Intelligence at Work Paperback. This book helps a manager understand and assess personal cultural intelligence and how to leverage this capability in diverse work environments. Num Pages: 264 pages, 10 tables, 15 figures. BIC Classification: KJ. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 227 x 153 x 15. Weight in Grams: 360.

This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider’s natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner.

CQ is distinguished by three core features: the head, or the ability to discover new information about a culture; the heart, or one’s motivation and confidence in dealing with a culture; and the body, or the capability to adapt actions and behavior so that they are appropriate in a new culture.

A manager with a high CQ can enter into new cultural settings—national, professional, organizational, regional—and immediately understand what is happening and why, confidently interact with people, and engage in the right actions. Filled with real-world examples and case studies, this book explains how to assess one’s own skills and improve one’s CQ.

Product Details

Format
Paperback
Publication date
2010
Publisher
Stanford University Press United States
Number of pages
264
Condition
New
Number of Pages
264
Place of Publication
Palo Alto, United States
ISBN
9780804771726
SKU
V9780804771726
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50

About P. Christopher Earley
P. Christopher Earley is Auran J. Fox Chair in Business and Dean of the University of Connecticut School of Business. Soon Ang is the Goh Tjoei Kok Chair Professor in International Management & IT at the Nanyang Business School, Nanyang Technological University, Singapore. Joo-Seng Tan is Associate Professor of Management at Nanyang Technological University's Nanyang Business School.

Reviews for CQ: Developing Cultural Intelligence at Work
"This book is an immensely useful guide to the use of cultural intelligence at work. Cultural intelligence is the individual's capacity for successful work and social adaptation to new cultural settings, and indeed to any unfamiliar social environment. Part I details the various components of cultural intelligence. Part II provides realistic, practical, culture-sensitive stories from intercultural work settings. It describes how leading multicultural organizations deal with cultural diversity, how to create high performing international teams, how to improve job assignments to other cultures, how to deal with a diverse work force, and how to lead people in international organizations."—Harry C. Triandis, University of Illinois, at Urbana-Champaign "One of tomorrow's certainties is that more and more people will need to understand the effects of culture on behavior and the impact of cultural differences. In CQ, the authors give us important frameworks and insights for developing an understanding of cultures other than our own. Throughout the book, interesting, intriguing, and stimulating examples are presented that focus on cultural differences in workplace interactions and the necessity for dealing with them effectively from the points of view of all stakeholders involved."—Richard Brislin, University of Hawaii

Goodreads reviews for CQ: Developing Cultural Intelligence at Work


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