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Best of the Gallup Management Journal 2001-2007
Brewer Geoffre
€ 32.99
€ 28.27
FREE Delivery in Ireland
Description for Best of the Gallup Management Journal 2001-2007
Hardback. The Best of the Gallup Management Journal features more than 50 thought-provoking articles with actionable ideas, grounded in decades of Gallup management research. Editor(s): Brewer, Geoffrey; Sanford, Barb. Num Pages: 320 pages, figures. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 233 x 157 x 27. Weight in Grams: 654.
Many leaders have reengineered and reorganized their companies numerous times. But what remains is the biggest business challenge of all: improving and perfecting relationships with customers and with the employees who engage them. More than anything, executives and managers need quantifiable, measurable strategies for making the “intangible” side of their businesses as productive and profitable as it can be.
Drawing on interviews with millions of employees and customers worldwide, the articles and interviews in these pages cover topics such as the best way to get meaningful employee feedback, why customer satisfaction is the wrong measure, the 12 elements of ... Read more
Many leaders have reengineered and reorganized their companies numerous times. But what remains is the biggest business challenge of all: improving and perfecting relationships with customers and with the employees who engage them. More than anything, executives and managers need quantifiable, measurable strategies for making the “intangible” side of their businesses as productive and profitable as it can be.
Drawing on interviews with millions of employees and customers worldwide, the articles and interviews in these pages cover topics such as the best way to get meaningful employee feedback, why customer satisfaction is the wrong measure, the 12 elements of ... Read more
Product Details
Publisher
Gallup Press
Format
Hardback
Publication date
2007
Condition
New
Number of Pages
320
Place of Publication
Omaha, United States
ISBN
9781595620194
SKU
V9781595620194
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Brewer Geoffre
About the Editors Geoffrey Brewer is the Editorial Director of Gallup Press, which publishes books and the Gallup Management Journal. He is the editor of The New York Times bestsellers 12: The Elements of Great Managing and How Full Is Your Bucket?, which reached #1 on the business list. He also edited the #1 Wall Street Journal and #1 ... Read more
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