Business & Finance
Results 17761 - 17780 of 47194
Business & Finance
Paperback. Conventional Wisdom holds that to increase loyalty, companies must "delight" customers by exceeding service expectations. But no matter how exciting special deals may be, the "dazzle factor" does not solve customer problems.This book presents a breakthrough idea about how to win customer loyalty. Num Pages: 256 pages. BIC Classification: KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 153 x 19. Weight in Grams: 344.
- Publisher
- Portfolio Penguin
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2013
- Condition
- New
- SKU
- V9780241003305
- ISBN
- 9780241003305
Paperback
Condition: New
€ 21.99€ 16.51
€ 21.99
€ 16.51
Hardcover. In this title the authors offer a five-stage process that links the key elements of customer satisfaction measurement with market strategy and product development for business success. It shows managers how to develop a good relationship with their customers. Series: University of Michigan Business School Management S. Num Pages: 240 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 232 x 154 x 23. Weight in Grams: 540.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780787953102
- ISBN
- 9780787953102
Hardback
Condition: New
€ 49.99€ 39.45
€ 49.99
€ 39.45
Paperback. A University of Michigan Business School Management Series book. Differentiating through service development stands to improve customer satisfaction and financial performance. This book will help executives and managers to think and plan strategically with respect to services, service development and service innovation. Series: J-B-UMBS Series. Num Pages: 208 pages, , black & white illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 229 x 154 x 14. Weight in Grams: 378.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780470448212
- ISBN
- 9780470448212
Paperback
Condition: New
€ 44.99€ 35.24
€ 44.99
€ 35.24
Paperback. Cost-benefit analysis is a widely used governmental evaluation tool, though academics remain skeptical. This volume gathers prominent contributors for discussion of cost-benefit analysis, specifically its moral foundations, applications and limitations. Num Pages: 352 pages, Ill. BIC Classification: KCA; KJMV1. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 153 x 232 x 20. Weight in Grams: 508.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- The University of Chicago Press United States
- Edition
- 1st Edition
- Number of pages
- 352
- Condition
- New
- SKU
- V9780226007632
- ISBN
- 9780226007632
Paperback
Condition: New
€ 23.99€ 19.60
€ 23.99
€ 19.60
Hardback. The 'Land Question' occupied a central place in political and cultural debates in Britain for nearly two centuries. From parliamentary enclosure in the mid-eighteenth century to the fierce Labour party debate concerning the nationalization of land after World War Two, the fate of the land held the power to galvanize the attention of the nation. Editor(s): Cragoe, Matthew; Readman, Paul. Num Pages: 295 pages, biography. BIC Classification: HBJD1; HBLL; HBLW; KCZ; KFFR. Category: (U) Tertiary Education (US: College). Dimension: 225 x 148 x 22. Weight in Grams: 502.
- Publisher
- Palgrave Macmillan
- Number of pages
- 296
- Format
- Hardback
- Publication date
- 2010
- Condition
- New
- SKU
- V9780230203402
- ISBN
- 9780230203402
Hardback
Condition: New
€ 139.17
€ 139.17
Paperback. A good understanding of Chinese data gathering methods and reporting structures is invaluable to anyone with business or investment plans in China. This book tackles the veracity of Chinese statistics, raising awareness of abuses and problems in real-life examples that have occurred, and provides practical strategies to reduce risk in the future. Series: Palgrave Pocket Consultants. Num Pages: 284 pages, biography. BIC Classification: 1FPC; KJC; KJK; KJMV3. Category: (P) Professional & Vocational. Dimension: 134 x 198 x 16. Weight in Grams: 306.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan
- Condition
- New
- SKU
- V9781137353191
- ISBN
- 9781137353191
Paperback
Condition: New
€ 36.08
€ 36.08
Hardcover. Series: Finance and Capital Markets Series. Num Pages: 158 pages, biography. BIC Classification: 1KBB; KCJ; KFFK. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 19. Weight in Grams: 387.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- Palgrave Macmillan
- Number of pages
- 176
- Condition
- New
- SKU
- V9781403933331
- ISBN
- 9781403933331
Hardback
Condition: New
€ 248.90
€ 248.90
Hardcover. The complete history of the covert and sophisticated efforts of Hoover's FBI to promote a positive image and to immunize the FBI from legitimate criticisms of its abusive practices; offers a primer for our time highlighting the dangers to civil liberties and democratic values posed by secretive and effectively unaccountable intelligence agencies." Num Pages: 365 pages, black & white halftones. BIC Classification: 1KBB; 3JJ; JPV; KNTJ. Category: (G) General (US: Trade). Dimension: 237 x 160 x 30. Weight in Grams: 703.
- Publisher
- University Press of Kansas
- Format
- Hardback
- Publication date
- 2014
- Condition
- New
- SKU
- V9780700619467
- ISBN
- 9780700619467
Hardback
Condition: New
€ 78.38
€ 78.38
Paperback. .
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781138643802
- ISBN
- 9781138643802
Paperback
Condition: New
€ 46.36
€ 46.36
Hardback. A stimulating study of how audio documentaries educated listeners while reflecting the political and cultural climate of post-war America Series: The History of Communication. Num Pages: 240 pages. BIC Classification: 1KBB; 3JJPG; APW; HBTB; KNTJ. Category: (P) Professional & Vocational. Dimension: 5817 x 3887 x 23. Weight in Grams: 499.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- University of Illinois Press United States
- Number of pages
- 240
- Condition
- New
- Edition
- First Edition
- SKU
- V9780252036118
- ISBN
- 9780252036118
Hardback
Condition: New
€ 117.10
€ 117.10
Paperback. Tells the story of Hollywood's depiction of American journalism from the start of the sound era. This work argues that films have relentlessly played off the image of the journalist as someone who sees through lies and hypocrisy, sticks up for the little guy, and serves democracy. Series: The History of Communication. Num Pages: 208 pages, 20 photographs. BIC Classification: APF; KNTJ. Category: (P) Professional & Vocational. Dimension: 227 x 155 x 16. Weight in Grams: 340.
- Publisher
- University of Illinois Press
- Format
- Paperback
- Publication date
- 2006
- Edition
- Reprint
- Condition
- New
- SKU
- V9780252074325
- ISBN
- 9780252074325
Paperback
Condition: New
€ 24.99€ 22.97
€ 24.99
€ 22.97
Paperback. .
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781138793217
- ISBN
- 9781138793217
Paperback
Condition: New
€ 50.29
€ 50.29
Paperback. Editor(s): Bunn, Matthew; Sagan, Scott Douglas. Series: Cornell Studies in Security Affairs. Num Pages: 216 pages, 10, 1 black & white halftones, 3 black & white tables, 6 charts. BIC Classification: JWK; KJM. Category: (G) General (US: Trade). Dimension: 229 x 152 x 11. Weight in Grams: 314.
- Publisher
- Cornell University Press
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781501705175
- ISBN
- 9781501705175
Paperback
Condition: New
€ 29.99€ 27.24
€ 29.99
€ 27.24
Hardback. Editor(s): Bunn, Matthew; Sagan, Scott Douglas. Series: Cornell Studies in Security Affairs. Num Pages: 216 pages, 10, 1 black & white halftones, 3 black & white tables, 6 charts. BIC Classification: JWK; KJM. Category: (G) General (US: Trade). Dimension: 229 x 152 x 14. Weight in Grams: 457.
- Publisher
- Cornell University Press
- Format
- Hardback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781501705168
- ISBN
- 9781501705168
Hardback
Condition: New
€ 139.10
€ 139.10
Paperback. Num Pages: 368 pages. BIC Classification: GBC; KC. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 130 x 197 x 34. Weight in Grams: 402.
- Publisher
- Profile Books Ltd
- Format
- Paperback
- Publication date
- 2016
- Edition
- 2nd edition
- Condition
- New
- SKU
- V9781781254189
- ISBN
- 9781781254189
Paperback
Condition: New
€ 19.99€ 14.83
€ 19.99
€ 14.83
Hardcover. Leading Value Creation fills the void between specialist-devised solutions and practicing leaders as the first book to take organizational science and place it into one coherent and useful model. Num Pages: 289 pages, 65 black & white illustrations, biography. BIC Classification: KJC; KJK; KJU. Category: (G) General (US: Trade). Dimension: 233 x 181 x 23. Weight in Grams: 502.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 256
- Condition
- New
- SKU
- V9781137373717
- ISBN
- 9781137373717
Hardback
Condition: New
€ 67.65
€ 67.65
Hardcover. This book offers an original contribution to the empirical knowledge of the development of Fair Trade that goes beyond the anecdotal accounts to challenge and analyse the trading practices that shaped the Fair Trade model. Fair Trade represented a new approach to global trade, corporate social responsibility and consumer politics. Num Pages: 248 pages. BIC Classification: 1DBK; KCLT; KCZ; KJG. Category: (P) Professional & Vocational. Dimension: 224 x 144 x 22. Weight in Grams: 434.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- Palgrave Macmillan
- Condition
- New
- SKU
- V9780230303812
- ISBN
- 9780230303812
Hardback
Condition: New
€ 66.95
€ 66.95
hardcover. Series: New Perspectives in German Political Studies. Num Pages: 182 pages, biography. BIC Classification: 1DFG; JPB; JPS; KCP. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College); (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 216 x 140 x 12. Weight in Grams: 363.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- Palgrave Macmillan United States
- Number of pages
- 182
- Condition
- New
- Edition
- 2006th Edition
- SKU
- V9781403995261
- ISBN
- 9781403995261
Hardback
Condition: New
€ 128.21
€ 128.21
Paperback. If your web application's success depends on how quickly and easily users can make transactions, PayPal APIs provide effective solutions you can't afford to overlook. Num Pages: 152 pages, Illustrations. BIC Classification: KFF; KJE; UMW. Category: (XV) Technical / Manuals. Dimension: 233 x 179 x 9. Weight in Grams: 266.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- O´Reilly Media United States
- Edition
- Second Edition
- Number of pages
- 152
- Condition
- New
- SKU
- V9781449318727
- ISBN
- 9781449318727
Paperback
Condition: New
€ 32.99€ 31.31
€ 32.99
€ 31.31
Paperback. The American public has consistently declared itself less concerned with foreign affairs in the post-Cold War era. How can it be, then, that public attentiveness to US foreign policy crises has increased? This book represents a systematic attempt to explain this apparent paradox. Num Pages: 344 pages, 38 line illus. 31 tables. BIC Classification: 1KBB; JPS; JPVK; KNTD; KNTJ. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 236 x 157 x 20. Weight in Grams: 342.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- Princeton University Press United States
- Number of pages
- 368
- Condition
- New
- SKU
- V9780691123776
- ISBN
- 9780691123776
Paperback
Condition: New
€ 46.99€ 33.92
€ 46.99
€ 33.92