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Business & Finance
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Business & Finance
Paperback. Customer loyalty is useful to the long term financial success of your business, but with more choice then ever before, customers this day have high expectations of the products and services they use. This book takes you through how you can develop and sustain a customer-service focus within your company. Num Pages: 288 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 233 x 158 x 18. Weight in Grams: 494.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2010
- Edition
- 6th Edition
- Condition
- New
- SKU
- V9780749457051
- ISBN
- 9780749457051
Paperback
Condition: New
€ 40.99€ 36.49
€ 40.99
€ 36.49
Paperback. Deliver sustainable change in organizations regardless of company size and industry sector by drawing on these best practice examples. Num Pages: 384 pages, black & white illustrations. BIC Classification: KJMD; KJMV2. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 159 x 234 x 27. Weight in Grams: 576.
- Publisher
- Kogan Page Ltd
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749475475
- ISBN
- 9780749475475
Paperback
Condition: New
€ 52.99€ 47.59
€ 52.99
€ 47.59
hardcover. Editor(s): Brackman, Sarah. Num Pages: 159 pages. BIC Classification: 1KBB; KFFD1. Category: (P) Professional & Vocational. Dimension: 263 x 183 x 15. Weight in Grams: 480.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Nova Science Pub Inc United States
- Number of pages
- 159
- Condition
- New
- SKU
- V9781634631273
- ISBN
- 9781634631273
Hardback
Condition: New
€ 230.68€ 157.42
€ 230.68
€ 157.42
Hardback. Editor(s): Brackman, Sarah. Num Pages: 210 pages. BIC Classification: 1KBB; KFFD1; LNU. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 158 x 232 x 19. Weight in Grams: 438.
- Publisher
- Nova Science Publishers Inc
- Format
- Hardback
- Publication date
- 2016
- Edition
- UK ed.
- Condition
- New
- SKU
- V9781634844734
- ISBN
- 9781634844734
Hardback
Condition: New
€ 199.92€ 149.87
€ 199.92
€ 149.87
Paperback. Updated with new chapters on 1987-1997 and 1997-2010 In this highly-praised book, Sarah Boston recounts the story of women workers from the early nineteenth century to the present day: the struggles and strikes, successes and failures in their strenuous efforts to organise and win recognition from employers and male trade unionists. Num Pages: 448 pages. BIC Classification: 1DBK; HBJD1; JFSJ1; KNXB2. Category: (G) General (US: Trade). Dimension: 211 x 138 x 33. Weight in Grams: 564.
- Publisher
- Lawrence & Wishart Ltd
- Format
- Paperback
- Publication date
- 2015
- Edition
- 2nd Revised edition
- Condition
- New
- SKU
- V9781910448038
- ISBN
- 9781910448038
Paperback
Condition: New
€ 26.99€ 23.63
€ 26.99
€ 23.63
Paperback. Series: Complete Guides. Num Pages: 208 pages, tables throughout. BIC Classification: KJM; KNSP. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 192 x 230 x 16. Weight in Grams: 550.
- Publisher
- Bloomsbury Publishing PLC United Kingdom
- Number of pages
- 192
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781472900586
- ISBN
- 9781472900586
Paperback
Condition: New
€ 33.99€ 24.56
€ 33.99
€ 24.56
Hardcover. A practical, proven system for finding, applying for, and winning grants for your small business This year alone, there is at least $350 million worth of grant money available for small businesses. But plenty of small businesses will miss out on that money because they either don't know it's there or don't know how to get it. Series: Wiley Nonprofit Authority. Num Pages: 256 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJMV1; KJVX. Category: (P) Professional & Vocational. Dimension: 234 x 160 x 22. Weight in Grams: 456.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9781118710487
- ISBN
- 9781118710487
Hardback
Condition: New
€ 49.99€ 39.21
€ 49.99
€ 39.21
Paperback. Num Pages: 160 pages, black & white illustrations. BIC Classification: KJVS; TV. Category: (G) General (US: Trade). Dimension: 275 x 216 x 12. Weight in Grams: 514.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- Workman Publishing United States
- Number of pages
- 160
- Condition
- New
- SKU
- V9781580176972
- ISBN
- 9781580176972
Paperback
Condition: New
€ 23.99€ 16.54
€ 23.99
€ 16.54
paperback. Num Pages: 32 pages. BIC Classification: KCS. Category: (P) Professional & Vocational. Dimension: 260. .
- Format
- Paperback
- Publication date
- 1998
- Publisher
- The Social Market Foundation United Kingdom
- Number of pages
- 32
- Condition
- New
- SKU
- V9780951456613
- ISBN
- 9780951456613
Paperback
Condition: New
€ 6.76
€ 6.76
Paperback. The World Bank and other multilateral development banks (MDBs) carry out their mission to alleviate poverty and promote economic growth based on the advice of professional economists. This work argues that these organizations have also been indelibly shaped by Washington politics - particularly by the legislative branch and its power of the purse. Num Pages: 320 pages, 7 line drawings, 6 tables. BIC Classification: KCM; KFFK. Category: (G) General (US: Trade); (UF) Further/Higher Education. Dimension: 229 x 152 x 18. Weight in Grams: 454.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- The University of Chicago Press United States
- Number of pages
- 320
- Condition
- New
- SKU
- V9780226033655
- ISBN
- 9780226033655
Paperback
Condition: New
€ 37.99€ 29.83
€ 37.99
€ 29.83
Hardcover. The World Bank and other multilateral development banks (MDBs) carry out their mission to alleviate poverty and promote economic growth based on the advice of professional economists. This work argues that these organizations have also been indelibly shaped by Washington politics - particularly by the legislative branch and its power of the purse. Num Pages: 320 pages, 7 line drawings, 6 tables. BIC Classification: KCM; KFFK. Category: (G) General (US: Trade); (UF) Further/Higher Education. Dimension: 229 x 152 x 23. Weight in Grams: 567.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- The University of Chicago Press United States
- Number of pages
- 320
- Condition
- New
- SKU
- V9780226033648
- ISBN
- 9780226033648
Hardback
Condition: New
€ 89.91€ 75.31
€ 89.91
€ 75.31
Paperback. On the eve of the 20th century, Jews in the Russian and Ottoman empires were caught up in the major cultural and social transformations that constituted modernity for Ashkenazi and Sephardi Jewries. This book analyzes how the Jewish popular press in the Russian and Ottoman empires helped construct modern Jewish identities. Series: The Modern Jewish Experience. Num Pages: 328 pages, 48 b&w photos. BIC Classification: 1DVUA; 1QDT; GTB; JFSR1; KNTJ. Category: (P) Professional & Vocational. Dimension: 225 x 146 x 22. Weight in Grams: 464.
- Format
- Paperback
- Publication date
- 2006
- Publisher
- Indiana University Press United States
- Number of pages
- 328
- Condition
- New
- SKU
- V9780253218933
- ISBN
- 9780253218933
Paperback
Condition: New
€ 27.99€ 26.40
€ 27.99
€ 26.40
Paperback. Num Pages: 248 pages, 10 black & white halftones. BIC Classification: 1FBJ; HRHP; JHMC; KCP. Category: (G) General (US: Trade). Dimension: 229 x 152 x 18. Weight in Grams: 342.
- Publisher
- Cornell University Press United States
- Number of pages
- 248
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781501700460
- ISBN
- 9781501700460
Paperback
Condition: New
€ 33.99€ 30.83
€ 33.99
€ 30.83
Paperback. A Personal Guide to Discovering the Leader In You is derived from CCL's most popular and best known leadership program: Leadership Development Program (LDP). This workbook is new to second edition and can be used alone or together with new edition. Series: J-B CCL (Center for Creative Leadership). Num Pages: 160 pages, Illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 235 x 190 x 8. Weight in Grams: 312.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 160
- Condition
- New
- SKU
- V9780470605318
- ISBN
- 9780470605318
Paperback
Condition: New
€ 36.07
€ 36.07
Hardcover. From the Center for Creative Leadership's most popular and best known leadership program Leadership Development Program comes a book for anyone who wants to have a competitive edge in today's complex marketplace. Series: J-B CCL (Center for Creative Leadership). Num Pages: 208 pages, Illustrations. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 234 x 162 x 20. Weight in Grams: 390.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 208
- Format
- Hardback
- Publication date
- 2011
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780470498880
- ISBN
- 9780470498880
Hardback
Condition: New
€ 56.95
€ 56.95
Hardcover. Appreciative Coaching describes an approach to coaching that is rooted in Appreciative Inquiry. At its core the Appreciative Coaching method shows individuals how to tap into (or rediscover) their own sense of wonder and excitement about their present life and future possibilities. Num Pages: 272 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 233 x 159 x 30. Weight in Grams: 464.
- Format
- Hardback
- Publication date
- 2007
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9780787984533
- ISBN
- 9780787984533
Hardback
Condition: New
€ 64.27
€ 64.27
Hardback. This guide should be useful for helping Internet users find the appropriate word or words for computer searches in the humanities, social sciences, and business. It contains almost 21,000 search entries. Num Pages: 656 pages, black & white illustrations. BIC Classification: GBC; GLK; H; J; KJE; UDB. Category: (P) Professional & Vocational. Dimension: 279 x 216 x 36. Weight in Grams: 1829.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- Oryx Press Inc United States
- Edition
- 2nd Edition
- Number of pages
- 656
- Condition
- New
- SKU
- V9781573561075
- ISBN
- 9781573561075
Hardback
Condition: New
€ 164.44€ 156.39
€ 164.44
€ 156.39
Paperback. Did Patrizia Reggiani murder Maurizio Gucci in 1995 because his spending was out of control? Did she do it because he was about to marry is mistress? Or, could it be that she didn't do it at all? Sara Forden takes the reader behind the scenes. Num Pages: 400 pages, illustrations facsim., geneal. table, portraits. BIC Classification: BGB; KND. Category: (G) General (US: Trade). Dimension: 228 x 153 x 24. Weight in Grams: 440.
- Publisher
- CustomHse
- Number of pages
- 384
- Format
- Paperback
- Publication date
- 2001
- Edition
- 4th printing
- Condition
- New
- SKU
- V9780060937751
- ISBN
- 9780060937751
Paperback
Condition: New
€ 13.99€ 10.70
€ 13.99
€ 10.70
Paperback. Readers of this accessible book - now in a revised and updated new edition - are taken on a conceptual journey which passes every milestone and important feature of the HACCP landscape at a pace which is comfortable and productive. Num Pages: 184 pages. BIC Classification: KNDF; TDCT. Category: (P) Professional & Vocational. Dimension: 230 x 153 x 11. Weight in Grams: 244.
- Publisher
- Wiley-Blackwell
- Format
- Paperback
- Publication date
- 2015
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781118427231
- ISBN
- 9781118427231
Paperback
Condition: New
€ 52.46
€ 52.46
Paperback. Aimed at undergraduates studying public sector economics, this text covers a comprehensive range of topics and provides a comparative perspective using data and policy ideas from a wide number of European countries. Num Pages: 536 pages, Illustrations. BIC Classification: 1D; KFFD. Category: (P) Professional & Vocational. Dimension: 245 x 189 x 27. Weight in Grams: 906.
- Publisher
- Pearson Education (US) United States
- Number of pages
- 536
- Format
- Paperback
- Publication date
- 1999
- Condition
- New
- SKU
- V9780130966414
- ISBN
- 9780130966414
Paperback
Condition: New
€ 110.39
€ 110.39
Paperback. This text provides a comprehensive introduction to small businesses, the changing business environment in which they emerge and operate, the nature of entrepreneurship and the practical business of managing a small firm. Num Pages: 568 pages, Illustrations. BIC Classification: KJVS. Category: (U) Tertiary Education (US: College). Dimension: 238 x 170 x 30. Weight in Grams: 946.
- Publisher
- Pearson Education Limited United Kingdom
- Number of pages
- 568
- Format
- Paperback
- Publication date
- 2012
- Edition
- 3rd Edition
- Condition
- New
- SKU
- V9780273726104
- ISBN
- 9780273726104
Paperback
Condition: New
€ 97.69
€ 97.69
paperback. Supply chain management is a key topic for a large variety of strategic decision problems. It is essential in making efficient decisions related to the management of inventory and the delivery of final products to customers. Num Pages: 108 pages, black & white illustrations. BIC Classification: KJMV8; UY. Category: (P) Professional & Vocational. Dimension: 233 x 158 x 6. Weight in Grams: 176.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- ISTE Ltd and John Wiley & Sons Inc United Kingdom
- Number of pages
- 108
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9781848218710
- ISBN
- 9781848218710
Paperback
Condition: New
€ 179.03
€ 179.03
Paperback. Within the last 50 years, developing countries have made health and educational advances that took two centuries in the industrialized countries. This book presents retrospective studies of ten developing countries whose achievement has been comparatively fast and widespread. Editor(s): Mehrotra, Santosh; Jolly, Richard. Num Pages: 512 pages, line figures, tables. BIC Classification: 1QFG; 3JJP; GTF; JPQB; KCM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 231 x 155 x 27. Weight in Grams: 712. Very good copy with light shelf wear
- Format
- Paperback
- Publication date
- 2000
- Publisher
- Oxford University Press
- Condition
- Used, Very Good
- SKU
- KCW0012331
- ISBN
- 9780198296577
Paperback
Condition: Used, Very Good
€ 4.99
€ 4.99
Paperback. Editor(s): Santoni, Arthur. Num Pages: 99 pages. BIC Classification: 1FPC; JPS; KCLT. Category: (P) Professional & Vocational. Dimension: 222 x 148 x 9. Weight in Grams: 218.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Nova Science Pub Inc
- Condition
- New
- SKU
- V9781633211568
- ISBN
- 9781633211568
Paperback
Condition: New
€ 100.54€ 70.23
€ 100.54
€ 70.23