Business & Finance
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Business & Finance
Hardcover. The health and welfare of any nonprofit organization rests in the hands of its volunteer board of trustees. "The Art of Trusteeship" provides a comprehensive yet concise overview of nonprofit board members' roles and responsibilities. Num Pages: 208 pages, black & white illustrations. BIC Classification: KJM; KJVX. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 239 x 162 x 20. Weight in Grams: 421.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780787951337
- ISBN
- 9780787951337
Hardback
Condition: New
€ 51.19
€ 51.19
Hardcover. Excellence in customer service does not come about accidentally - it is a learnable set of behaviours that can be monitored, measured and managed. Drawing from the author's seminar programme, this title provides readers with a system for building and sustaining customer service. Num Pages: 192 pages, black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 266 x 188 x 18. Weight in Grams: 540.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Number of pages
- 192
- Condition
- New
- SKU
- V9780787951399
- ISBN
- 9780787951399
Hardback
Condition: New
€ 51.02
€ 51.02
Paperback. Num Pages: 672 pages. BIC Classification: JNRV; KJMV2. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 281 x 218 x 39. Weight in Grams: 1712.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 672
- Condition
- New
- SKU
- V9780787951528
- ISBN
- 9780787951528
Paperback
Condition: New
€ 122.43
€ 122.43
Paperback. This work aims to give readers tools for implementing a radical new team style based on team learning, whereby a step-by-step and logical approach gives way to a non-linear, cyclical exploration, and harmony is supplanted by disagreement. Num Pages: 256 pages, Ill. BIC Classification: KJMP; KJMV2. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate; (XV) Technical / Manuals. Dimension: 243 x 210 x 21. Weight in Grams: 448.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780787951610
- ISBN
- 9780787951610
Paperback
Condition: New
€ 47.08
€ 47.08
Paperback. In this hands-on guide, Dr. Hank Weisinger, a leading expert in the application of emotional intelligence, provides a step-by-step approach to mastering the core competencies of emotional intelligence - self awareness, mood management, self motivation and interpersonal abilities. Num Pages: 256 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 228 x 155 x 19. Weight in Grams: 318.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 256
- Condition
- New
- SKU
- V9780787951986
- ISBN
- 9780787951986
Paperback
Condition: New
€ 26.99€ 20.27
€ 26.99
€ 20.27
Hardcover. As it emerges from centuries of social, military, and political strife, China--which represents one fifth of the world's population and its third largest economy--is poised to play a major role in global business. Num Pages: 176 pages, illustrations. BIC Classification: 1FPC; KCA. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 238 x 167 x 18. Weight in Grams: 402.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9780787952006
- ISBN
- 9780787952006
Hardback
Condition: New
€ 41.99€ 32.68
€ 41.99
€ 32.68
Paperback. Series: The Jossey-Bass nonprofit & public management series. Num Pages: 384 pages, illustrations. BIC Classification: KFCR; KJVX. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 278 x 214 x 27. Weight in Grams: 1028.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 384
- Condition
- New
- SKU
- V9780787952136
- ISBN
- 9780787952136
Paperback
Condition: New
€ 60.32
€ 60.32
Hardcover. Explains how businesses can strengthen their bottom line by partnering with non-profit causes. It offers detailed advice and how-to guidance for both non-profits and businesses on how to find collaboration partners, design collaboration agreements, and manage collaborations for success. Series: A Drucker Foundation Leaderbook. Num Pages: 224 pages, black & white illustrations. BIC Classification: KJC; KJVX. Category: (P) Professional & Vocational. Dimension: 229 x 159 x 21. Weight in Grams: 454.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780787952204
- ISBN
- 9780787952204
Hardback
Condition: New
€ 39.81
€ 39.81
Hardcover. This SIOP (Society for International and Organizational Psychology) Frontiers Series volume updates current theory on multilevel analysis--illuminating both the larger structure of today's organizations and their complex webs of inter-relationships--and gives methods for using multilevel theory to develop a unified organizational picture. Editor(s): Klein, Katherine J.; Kozlowski, Steve W. J. Series: J-B SIOP Frontiers Series. Num Pages: 640 pages, black & white illustrations. BIC Classification: KJU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 241 x 169 x 38. Weight in Grams: 1062.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 640
- Condition
- New
- SKU
- V9780787952280
- ISBN
- 9780787952280
Hardback
Condition: New
€ 98.17
€ 98.17
Paperback. This work illustrates how two quality management gurus teach health care practitioners to inspire the sense of urgency that is crucial to effective and successful innovation. It builds on an analysis of research and new cases involving health care, as well as examples from other industries. Num Pages: 352 pages, Illustrations. BIC Classification: KJM; MBP. Category: (P) Professional & Vocational. Dimension: 243 x 182 x 26. Weight in Grams: 638.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 352
- Condition
- New
- SKU
- V9780787952310
- ISBN
- 9780787952310
Paperback
Condition: New
€ 92.01
€ 92.01
Paperback. Num Pages: 80 pages, black & white illustrations. BIC Classification: KJMV1; KJVX. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 277 x 215 x 5. Weight in Grams: 280.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 80
- Condition
- New
- SKU
- V9780787952327
- ISBN
- 9780787952327
Paperback
Condition: New
€ 28.48
€ 28.48
Hardcover. Unlike many formal professions, foundation grantmaking is a calling with no training programs and little definitive literature on the latest and best practices. Num Pages: 320 pages, black & white illustrations. BIC Classification: JKSN1; KFF; KJVX. Category: (P) Professional & Vocational; (XV) Technical / Manuals. Dimension: 239 x 162 x 26. Weight in Grams: 652.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780787952389
- ISBN
- 9780787952389
Hardback
Condition: New
€ 59.65
€ 59.65
Paperback. In this guidebook, Alvin Reiss shows how his unique CPR (Challenge, Plan, Result) approach will help nonprofit organizations adapt strategies for immediate use in their own organizations. This volume covers fundraising, communications, marketing, board effectiveness, business issues and more. Num Pages: 240 pages, black & white illustrations. BIC Classification: KJVX. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 227 x 153 x 15. Weight in Grams: 327.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780787952419
- ISBN
- 9780787952419
Paperback
Condition: New
€ 37.05
€ 37.05
Paperback. This workbook examines the preparation phase of a capital campaign, isolating the exact steps that must be taken before the launch. It includes resources for the organization embarking upon a capital campaign and shows how to break down the preparation stage into manageable, practical steps. Series: Excellence in Fundraising Workbook S. Num Pages: 160 pages, black & white illustrations. BIC Classification: JKSN1; KJMV1; KJVX. Category: (G) General (US: Trade). Dimension: 280 x 217 x 11. Weight in Grams: 524.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 160
- Condition
- New
- SKU
- V9780787952471
- ISBN
- 9780787952471
Paperback
Condition: New
€ 47.08
€ 47.08
Paperback. This title provides tips for choosing the right kind of event, a day-by-day event planning timeline, to-do lists, letter templates, and worksheets. It seeks to take the guesswork out of developing special events that are successful, cost-effective, and fun. Series: J-B Fund Raising School S. Num Pages: 208 pages, Ill. BIC Classification: KJMV1; KJVX. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 279 x 210 x 13. Weight in Grams: 506.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 208
- Condition
- New
- SKU
- V9780787952488
- ISBN
- 9780787952488
Paperback
Condition: New
€ 44.99€ 44.87
€ 44.99
€ 44.87
Hardcover. Covers basic business concepts such as value creation, accounting and finance, strategy, and marketing. This book aims to connect these concepts to the decisions project managers face every day. Readers can use the online calculator in conjunction with the book to understand how different project variables affect business outcomes. Num Pages: 264 pages, illustrations. BIC Classification: KJMP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 183 x 239 x 24. Weight in Grams: 612.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 264
- Condition
- New
- SKU
- V9780787952563
- ISBN
- 9780787952563
Hardback
Condition: New
€ 62.79
€ 62.79
Hardcover. The author of this work explains how business executives can match a company's strengths and strategies with organizational design options to operate successfully in the global market. Num Pages: 336 pages, Ill. BIC Classification: KJK; KJVG. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 239 x 162 x 27. Weight in Grams: 592.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 336
- Condition
- New
- SKU
- V9780787952754
- ISBN
- 9780787952754
Hardback
Condition: New
€ 66.66
€ 66.66
Paperback. This resource on the strategic use of health care information systems offers executives and managers the information and tools they need to communicate with and guide the information system department. Series: Jossey-Bass/AHA Press series. Num Pages: 176 pages, index. BIC Classification: 1KBB; KJMV; MBP; U. Category: (P) Professional & Vocational. Dimension: 229 x 154 x 11. Weight in Grams: 242.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 2nd Edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9780787952778
- ISBN
- 9780787952778
Paperback
Condition: New
€ 80.24
€ 80.24
Hardcover. This book provides HR professionals and I/O practitioners a greater understanding of executive dynamics, development tools, and proven techniques for managing executives. Bringing together leading-edge practitioners, this volume explores executive performance and effectiveness and documents unique executive-level human resource applications. Editor(s): Silzer, Rob. Series: J-B SIOP Professional Practice Series. Num Pages: 400 pages, Ill. BIC Classification: JM; KJMV2. Category: (P) Professional & Vocational. Dimension: 231 x 164 x 31. Weight in Grams: 718.
- Format
- Hardback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st
- Number of pages
- 400
- Condition
- New
- SKU
- V9780787952877
- ISBN
- 9780787952877
Hardback
Condition: New
€ 72.70
€ 72.70
Paperback. No one can establish a learning atmosphere without gaining audience attention, this book offers over 50 activities that trainers can use to start their sessions memorably. Illustrator(s): Solem, Lynn. Num Pages: 176 pages, forms. BIC Classification: JNRV; KJMV2. Category: (P) Professional & Vocational; (XV) Technical / Manuals. Dimension: 282 x 307 x 13. Weight in Grams: 454.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9780787953034
- ISBN
- 9780787953034
Paperback
Condition: New
€ 59.65
€ 59.65
Hardcover. A guide to national health-care policies and the financing and delivery of health care globally, with a focus on Europe, Latin America, the Pacific Basin, Asia, and North America. It's intended both as a business tool for companies that want to expand into health care or enter new markets. Series: The Jossey-Bass health series. Num Pages: 448 pages, illustrations. BIC Classification: KNS; MBP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 241 x 181 x 43. Weight in Grams: 757.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 448
- Condition
- New
- SKU
- V9780787953072
- ISBN
- 9780787953072
Hardback
Condition: New
€ 105.70
€ 105.70
Hardcover. In this title the authors offer a five-stage process that links the key elements of customer satisfaction measurement with market strategy and product development for business success. It shows managers how to develop a good relationship with their customers. Series: University of Michigan Business School Management S. Num Pages: 240 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 232 x 154 x 23. Weight in Grams: 540.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780787953102
- ISBN
- 9780787953102
Hardback
Condition: New
€ 50.99€ 39.06
€ 50.99
€ 39.06
Paperback. Leaders and facilitators of organization and system change know intuitively that the context of the work is complex and adaptive, but most have not been exposed to the concepts of complexity science. Without a language and a set of models, they find it difficult to understand or make use of the complexity that inevitably surrounds them. Series: J-B O-D (Organizational Development). Num Pages: 240 pages. BIC Classification: KJU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 179 x 15. Weight in Grams: 414.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780787953300
- ISBN
- 9780787953300
Paperback
Condition: New
€ 68.44
€ 68.44
Paperback. Presenting practical steps for integrating distance training into the day-to-day operations of any organization, the author shows organizations how to move beyond the initial phases of setting up a distance training program and make it a part of the strategic planning process, including infrastructure, budget, staffing, and policy planning. Editor(s): Berge, Zane L. Num Pages: 448 pages, Illustrations, maps. BIC Classification: KJMV2. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 244 x 186 x 37. Weight in Grams: 869.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 448
- Condition
- New
- SKU
- V9780787953317
- ISBN
- 9780787953317
Paperback
Condition: New
€ 56.51
€ 56.51