BERNARDO NICOLETTI was born in Salerno, Italy. He graduated from the Polytechnic School of Turin, Italy and has an MSEE from Carnegie Mellon University, Pittsburgh, PA, USA. He worked for GE Capital, as Group CTO, and AIG, with assignments in Italy, UK, USA and Argentina. Currently he is Professor of IT Procurement at the Master in Procurement of the University ... Read moreof TorVergata, Rome, Italy and provides consultancy in Europe and Asia on IT Strategy, Organization and Procurement. In all his positions, Bernardo has been particularly active in the application of Lean Six Sigma to Financial Institutions. He calls his approach 'Lean & Digitize' and over time has developed a specific methodology as a way to reduce costs and improve quality, bringing value to the Business. He is the author of 20 books on Management, published in Italy, and one to be published in 2012 by Gower Press on Lean and Digitize. He has been a frequent speaker in International Conferences and published 200 articles in domestic and international reviews. Show Less