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Creating the New American Hospital
V. Clayton Sherman
€ 102.62
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Description for Creating the New American Hospital
Hardcover. Offers an in-depth picture of how the new American hospital operates and offers detailed guidance for undertaking the transition that hospitals must make if they are to adapt. Sherman shows how change can lead to gains in customer satisfaction, quality, staff growth, productivity and profitability. Num Pages: 336 pages, 8ill. BIC Classification: 1KBB; KJM; MBP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 237 x 157 x 25. Weight in Grams: 618.
Transforming the American Hospital
Provides an exciting, values-centered approach to leadingorganizational change that produces rapid and lastingresults.
--Coyla Anderson, executive vice president, operations, Holy CrossHealth System
At a time when the health care industry is going through acrisis--closures, layoffs, soaring costs, dissatisfied customers,and increased turnover--some hospitals have dramatically improvedquality, productivity, and profitability. How?
They have met the challenges of operating in today's health careenvironment through a complete, revolutionary transformation in howhospitals are managed. This book offers health care leaders anin-depth picture of how this new hospital operates and presentsdetailed, proven guidance for undertaking the transition.
Provides an exciting, values-centered approach to leadingorganizational change that produces rapid and lastingresults.
--Coyla Anderson, executive vice president, operations, Holy CrossHealth System
At a time when the health care industry is going through acrisis--closures, layoffs, soaring costs, dissatisfied customers,and increased turnover--some hospitals have dramatically improvedquality, productivity, and profitability. How?
They have met the challenges of operating in today's health careenvironment through a complete, revolutionary transformation in howhospitals are managed. This book offers health care leaders anin-depth picture of how this new hospital operates and presentsdetailed, proven guidance for undertaking the transition.
Product Details
Format
Hardback
Publication date
1993
Publisher
John Wiley & Sons Inc United States
Number of pages
336
Condition
New
Number of Pages
336
Place of Publication
New York, United States
ISBN
9781555425142
SKU
V9781555425142
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About V. Clayton Sherman
V. CLAYTON SHERMAN is founder and president of Management House, Inc., in Inverness, Illinois. Management House provides management development, organization development, and human resource services to a wide range of hospitals, Fortune 500 companies, associations, and emerging growth organizations. His consulting work has won numerous awards for his clients including achieving placement in the HCIA-Mercer list of the Top 100 Hospitals, Press-Ganey's nationally best-rated hospital in customer satisfaction, and 3M Innovations in Health Care Award for an organization's transformation using the New American Hospital model.Sherman's audiocassette programs, "The Uncommon Leader" and "Strategies for Stress Free Living," have been among the best-selling management programs of all time. he is the author of From Losers to Winners (1987) and Managerial Performance and Promotability (1984).
Reviews for Creating the New American Hospital
"This hands-on guidebook is full of useful suggestions for makingAmerica's hospital's the caring
and cost-effective
places theyshould be. From managing by key results areas to employeeempowerment to strategies for putting the customer first, ClaytonSherman brings the best of new management wisdom to health care."(Rosabeth Moss Kanter, author of When Giants Lean to Dance andcoauthor of The Challenge of Organizational Change) "A superb book, containing many ideas that will ensure the successof those who manage hospitals. A thought-provoking book written ata most appropriate time as our nation moves forward with muchneeded health reform." (Richard E. Meiers, president and CEO,Hawaii Hospital Association) "Provides an exciting, values-centered approach to leadingorganizational change that produces rapid and lasting results. Mustreading for the emerging health care leaders of the next century."(Coyla Anderson, Executive vice president, operations, Holy CrossHealth System) "As hospitals enter into a period of substantial health carereform, Creating the New American Hospital provides hospitalleaders, trustees, medical staffs, and other personnel withpractical guidelines for ensuring that quality health care isdelivered in an affordable and effective way." (Terry TownsAnd,CAE, president and CEO of the Texas Hospital Association)
and cost-effective
places theyshould be. From managing by key results areas to employeeempowerment to strategies for putting the customer first, ClaytonSherman brings the best of new management wisdom to health care."(Rosabeth Moss Kanter, author of When Giants Lean to Dance andcoauthor of The Challenge of Organizational Change) "A superb book, containing many ideas that will ensure the successof those who manage hospitals. A thought-provoking book written ata most appropriate time as our nation moves forward with muchneeded health reform." (Richard E. Meiers, president and CEO,Hawaii Hospital Association) "Provides an exciting, values-centered approach to leadingorganizational change that produces rapid and lasting results. Mustreading for the emerging health care leaders of the next century."(Coyla Anderson, Executive vice president, operations, Holy CrossHealth System) "As hospitals enter into a period of substantial health carereform, Creating the New American Hospital provides hospitalleaders, trustees, medical staffs, and other personnel withpractical guidelines for ensuring that quality health care isdelivered in an affordable and effective way." (Terry TownsAnd,CAE, president and CEO of the Texas Hospital Association)