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Difficult Conversations (HBR 20-Minute Manager Series)
Harvard Business Review
€ 12.92
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Description for Difficult Conversations (HBR 20-Minute Manager Series)
Paperback. .
Mastering difficult conversations with confidence.
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:
- Uncovering the root cause of friction
- Maintaining a positive mind-set
- Untangling the problem together
- Agreeing on a way forward
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the ... Read more
Show LessProduct Details
Publisher
HARVARD BUSINESS REVIEW PRESS
Format
Paperback
Publication date
2016
Condition
New
Number of Pages
128
Place of Publication
, United States
ISBN
9781633690783
SKU
V9781633690783
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-5
About Harvard Business Review
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive ... Read more
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