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. Ed(S): Kwan, Stephen K.; Spohrer, James C.; Sawatani, Yuriko - Global Perspectives on Service Science: Japan - 9781493935925 - V9781493935925
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Global Perspectives on Service Science: Japan

€ 121.05
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Description for Global Perspectives on Service Science: Japan hardcover. Editor(s): Kwan, Stephen K.; Spohrer, James C.; Sawatani, Yuriko. Series: Service Science: Research and Innovations in the Service Economy. Num Pages: 349 pages, 75 black & white illustrations, 50 colour illustrations, 75 black & white tables, biograp. BIC Classification: 1FPJ; KCK; KJMV6; KJMV8; KNS. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 21. Weight in Grams: 707.

This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity.  A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows:

• Foundations of Service Science and the service industry sector

• Public/Private sector partnerships, ... Read more

• Contributions from science, social science, management, engineering, design as well as industry sector perspectives

• Road-maps, methodology, business development, strategiesand innovative models, application of information technology, performance measures, and service system design

• Education and workforce development

• Case studies from practice, research and educational community

• Future Directions in Japan
This book includes three Forewords written by key leaders in Service Science:

• Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan)

• Yasuhiro Maeda (Director, Service Affairs Policy Division METI)
• Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)

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Product Details

Format
Hardback
Publication date
2016
Publisher
Springer United States
Number of pages
349
Condition
New
Series
Service Science: Research and Innovations in the Service Economy
Number of Pages
349
Place of Publication
New York, United States
ISBN
9781493935925
SKU
V9781493935925
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15

Reviews for Global Perspectives on Service Science: Japan
“This book is about the science of services. It has a collection of experiences from the last decade in Japan in service science. … Readers with interests in applications of computing technologies will find many chapters useful. Each chapter can be read independently.” (Maulik A. Dave, Computing Reviews, computingreviews.com, October, 2016)

Goodreads reviews for Global Perspectives on Service Science: Japan


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