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Employee Engagement and Communication Research: Measurement, Strategy and Action
Susan Walker
€ 46.99
€ 42.03
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Description for Employee Engagement and Communication Research: Measurement, Strategy and Action
Paperback. Whether you're already involved in research, planning your first project or commissioning an external research company, this book covers something you need to conduct robust, reliable research. It also covers the tools, strategy and action to make your project a success. Num Pages: 256 pages, Illustrations. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 233 x 159 x 14. Weight in Grams: 394.
There's a well-known saying: what doesn't get measured doesn't get done. So it is no surprise that communicators, human resource and change managers and other professionals recognise the need to measure and evaluate their work, particularly its worth to their organization and seek the most effective ways to achieve this. Whether you're already involved in research, planning your first project or commissioning an external research company, Employee Engagement and Communication Research covers everything you need to know in order to conduct robust, reliable research. Whether it's a full-scale employee survey or research focusing on a particular subject area such as ... Read more
There's a well-known saying: what doesn't get measured doesn't get done. So it is no surprise that communicators, human resource and change managers and other professionals recognise the need to measure and evaluate their work, particularly its worth to their organization and seek the most effective ways to achieve this. Whether you're already involved in research, planning your first project or commissioning an external research company, Employee Engagement and Communication Research covers everything you need to know in order to conduct robust, reliable research. Whether it's a full-scale employee survey or research focusing on a particular subject area such as ... Read more
Product Details
Publisher
Kogan Page Ltd
Number of pages
256
Format
Paperback
Publication date
2012
Condition
New
Weight
394g
Number of Pages
256
Place of Publication
London, United Kingdom
ISBN
9780749466824
SKU
V9780749466824
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Susan Walker
Susan Walker, a leading figure in engagement and communication measurement, directed blue chip and public sector organization surveys as head of Human Resource Research with the international research firm MORI. She developed new approaches to interpreting and understanding results to drive action forward and now runs her own business. Her specialist work in researching the impact of internal communication made ... Read more
Reviews for Employee Engagement and Communication Research: Measurement, Strategy and Action
"Susan Walker - one of the most genned up and practical people on measurement that I know...here she goes through the essential steps from setting objectives for your measurement through to action"
Suzanne Peck, President, Institute of Internal Communication and MD Sequel Group
"From her long and extensive background in research in both the UK and US, Susan ... Read more
Suzanne Peck, President, Institute of Internal Communication and MD Sequel Group
"From her long and extensive background in research in both the UK and US, Susan ... Read more