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23%OFFBonnie Jameson - Fabled Service: Ordinary Acts, Extraordinary Outcomes - 9780787909383 - V9780787909383
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Fabled Service: Ordinary Acts, Extraordinary Outcomes

€ 30.99
€ 23.86
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Description for Fabled Service: Ordinary Acts, Extraordinary Outcomes Paperback. Num Pages: 144 pages, black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 253 x 180 x 9. Weight in Grams: 260.
Develop standard-setting customer service!

Based on the best-selling book Fabled Service by BetsySanders!

This program will help you develop exceptional customer servicethat puts your organization above your competition. InspiringFabled Service helps you assess your needs and select activities toimprove weak areas in your current customer service.

Teach others vital customer service skills, such as how to:
* Positively represent the organization
* Satisfy customers so they will buy the product or service
* Encourage customers to return
* Understand what motivates people and initiates action
* ... Read more

Product Details

Format
Paperback
Publication date
1997
Publisher
Jossey Bass San Francisco
Number of pages
144
Condition
New
Number of Pages
144
Place of Publication
New York, United States
ISBN
9780787909383
SKU
V9780787909383
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50

About Bonnie Jameson
BETSY SANDERS worked with Nordstrom, Inc. for 19 years. During that time, she served as VP and general manager. In that capacity, she was responsible for the inception and development of the Southern California region--the company's largest and most profitable division, generating $1 billion in annual revenues.At present, Sanders is a consultant specializing in developing and implementing comprehensive business and ... Read more

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