Global Account Management: Creating Value
H. David Hennessey
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Description for Global Account Management: Creating Value
Hardcover. If you buy a new BMW you may be surprised as much by the ownera s manual as by the car itself. Thin, personalized, and containing information only on the features you have selected in the language you speak, it is the result of a yeara s collaboration with Xerox that has radically improved the product and decimated costs. Num Pages: 270 pages, Illustrations. BIC Classification: KFFM; KJK; KJM. Category: (P) Professional & Vocational. Dimension: 238 x 162 x 21. Weight in Grams: 522.
If you buy a new BMW you may be surprised as much by the owner's manual as by the car itself. Thin, personalized, and containing information only on the features you have selected in the language you speak, it is the result of a year's collaboration with Xerox that has radically improved the product and decimated costs. It is just one example of the new organizational structures and processes being developed at leading companies to serve the global marketplace. As firms realize that dealing with global customers is not simply an extension of key account management, their most common response ... Read more
If you buy a new BMW you may be surprised as much by the owner's manual as by the car itself. Thin, personalized, and containing information only on the features you have selected in the language you speak, it is the result of a year's collaboration with Xerox that has radically improved the product and decimated costs. It is just one example of the new organizational structures and processes being developed at leading companies to serve the global marketplace. As firms realize that dealing with global customers is not simply an extension of key account management, their most common response ... Read more
Product Details
Format
Hardback
Publication date
2003
Publisher
John Wiley & Sons Inc United Kingdom
Number of pages
270
Condition
New
Number of Pages
272
Place of Publication
New York, United States
ISBN
9780470848920
SKU
V9780470848920
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About H. David Hennessey
Dr. H. David Hennessey is currently an Associate Professor of Marketing and International Business at Babson College, Wellesley, MA. USA. He is an Associate of Ashridge, UK, and has taught at IMD, Lausanne, Switzerland .Prior to this he was the Director of Marketing at Interpace Corporation and worked as the Market Analyst at American Can Company. He previously consulted for ... Read more
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