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Cruise Management: Information and Decision Support Systems
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Description for Cruise Management: Information and Decision Support Systems
Paperback. Editor(s): Papathanassis, Alexis; Breitner, Michael; Schoen, Cornelia. Num Pages: 249 pages, 50 black & white illustrations, 1 colour illustrations, 20 black & white tables, biograph. BIC Classification: KNGS; KNSG. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 18. Weight in Grams: 344.
Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.
Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.
Product Details
Format
Paperback
Publication date
2011
Publisher
Gabler Verlag
Condition
New
Number of Pages
249
Place of Publication
Wiesbaden, Germany
ISBN
9783834932723
SKU
V9783834932723
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About N/A
Prof. Dr. Alexis Papathanassis specialises on Cruise Management and e-Tourism at the Bremerhaven University of Applied Sciences. Prof. Dr. Michael Breitner leads the Institute of Wirtschaftsinformatik at the Leibniz Universität Hannover (LUH). Prof. Dr. Cornelia Schoen specialises on Operations Research and Revenue Management at the GISMA Business School / LUH. Dipl.-Ök. Nadine Guhr works ... Read more
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