Made to Serve: How manufacturers can compete through servitization and product service systems
Timothy Baines
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Description for Made to Serve: How manufacturers can compete through servitization and product service systems
Hardcover. A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Num Pages: 270 pages, Illustrations. BIC Classification: KJM; KND. Category: (P) Professional & Vocational. Dimension: 233 x 163 x 20. Weight in Grams: 536.
A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain. Unlike most authors on the subject who merely sing the praises ... Read more
A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain. Unlike most authors on the subject who merely sing the praises ... Read more
Product Details
Publisher
John Wiley & Sons Inc
Number of pages
270
Format
Hardback
Publication date
2013
Condition
New
Number of Pages
270
Place of Publication
New York, United States
ISBN
9781118585313
SKU
V9781118585313
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-2
About Timothy Baines
Professor Tim Baines leads Aston Business School s research on servitization. He is an international authority on servitization, and works extensively with manufacturers to transform their operations to compete through Product-Service Systems (PSS). He has published over 200 papers across the disciplines of management and engineering, and is amongst the most frequently-cited authors on servitization and Product-Service Systems. ... Read more
Reviews for Made to Serve: How manufacturers can compete through servitization and product service systems
this work provides valuable insights into servitisation in general, as well as a series of strategies that can also be applied to smaller product manufacturing firms I would recommend it to academics, manufacturers and consultants who strive to grasp the world of services better. (Production Planning and Control: The Management of Operations, August 2014)