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Service industries

Results 561 - 580 of 628

Service industries

Hardcover. Including information and issues in the competitive world of sport marketing, this text intends to direct students to a better understanding of the theoretical backbone to sport marketing. It also contains practical material that prepares students for careers in sport marketing. Num Pages: 504 pages, 76 colour illustrations, 40 colour illustrations. BIC Classification: KJS; KNSP; WSBM. Category: (U) Tertiary Education (US: College). Dimension: 289 x 219 x 28. Weight in Grams: 1692.
Publisher
Human Kinetics
Format
Hardback
Publication date
2014
Edition
4th Edition
Condition
New
SKU
V9781450424981
ISBN
9781450424981
Hardback
Condition: New

€ 153.14

Hardback. Num Pages: 152 pages, 28 figures. BIC Classification: KJMD; KNSP. Category: (P) Professional & Vocational. Dimension: 212 x 142 x 17. Weight in Grams: 338.
Format
Hardback
Publication date
2013
Publisher
Columbia University Press United States
Number of pages
152
Condition
New
SKU
V9780231162920
ISBN
9780231162920
Hardback
Condition: New

€ 26.99
€ 20.48

Paperback. The Past has become a national obsession, spawning innumerable heritage organisations and occupying hours of TV time. How and when did this passion for the past become a collective fixation? This title traces the rise of heritage consciousness over the years since its origins in the writings of the seventeenth- and eighteenth-century antiquarians. Num Pages: 224 pages, Illustrations. BIC Classification: 1DBKE; HBJD1; HBLL; HBLW; KNSG. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 248 x 174 x 12. Weight in Grams: 462.
Publisher
The History Press Ltd United Kingdom
Number of pages
224
Format
Paperback
Publication date
2008
Condition
New
SKU
V9780752440965
ISBN
9780752440965
Paperback
Condition: New

€ 23.99
€ 20.65

Hardback. Editor(s): Bellini, Nicola; Pasquinelli, Cecilia. Num Pages: 358 pages, 33 black & white illustrations, biography. BIC Classification: JFSG; KNSG; RGC; RPC. Category: (G) General (US: Trade). Dimension: 235 x 155 x 21. Weight in Grams: 701.
Format
Hardback
Publisher
Springer International Publishing AG
Publication date
2016
Edition
1st ed. 2017
Condition
New
SKU
V9783319268767
ISBN
9783319268767
Hardback
Condition: New

€ 177.61
€ 62.38

Hardcover.
Format
Hardback
Publication date
2009
Publisher
CABI Publishing United Kingdom
Edition
First
Number of pages
248
Condition
New
SKU
V9781845934767
ISBN
9781845934767
Hardback
Condition: New

€ 103.84

Paperback. After looking at the specific nature of services and the peculiarities of managing services, the three sides of service management are discussed extensively in this book. Concepts and frameworks are followed by case studies and examples. Num Pages: 544 pages, illustrations. BIC Classification: KJ; KNS. Category: (P) Professional & Vocational. Dimension: 246 x 190 x 28. Weight in Grams: 950.
Publisher
Presidio Pr
Number of pages
544
Format
Paperback
Publication date
2013
Edition
3 Ill
Condition
New
SKU
V9780273732037
ISBN
9780273732037
Paperback
Condition: New

€ 114.63

Hardcover. This text takes a close-up look at the changing interaction between people who provide services of all kinds (such as doctors, sales people and housekeepers) and their customers. It analyzes the growing trend to replace service encounters, in which service providers are considered interchangeable. Num Pages: 304 pages, black & white illustrations. BIC Classification: KNS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 161 x 236 x 27. Weight in Grams: 678.
Format
Hardback
Publication date
1995
Publisher
John Wiley & Sons Inc United States
Edition
1st Edition
Number of pages
304
Condition
New
SKU
V9780787901011
ISBN
9780787901011
Hardback
Condition: New

€ 51.25

Hardcover.
Format
Hardback
Publication date
2006
Publisher
CABI Publishing United Kingdom
Edition
First
Number of pages
384
Condition
New
SKU
V9781845930127
ISBN
9781845930127
Hardback
Condition: New

€ 123.90

Paperback. By looking at how Tokyo Disneyland is experienced by employees, management and visitors, Aviad Raz shows that it is much more an example of successful importation, adaption, and domestication, and that it has succeeded precisely because it has become Japanese even while marketing itself as foreign. Series: Harvard East Asian Monographs. Num Pages: 256 pages, 9 illustrations, 3 maps, 3 tables. BIC Classification: 1FPJ; JFC; JHBS; KNSG; KNSP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 230 x 150 x 18. Weight in Grams: 360.
Format
Paperback
Publication date
1999
Publisher
Harvard University, Asia Center United States
Number of pages
256
Condition
New
SKU
V9780674768949
ISBN
9780674768949
Paperback
Condition: New

€ 27.99
€ 24.70

Hardback. Editor(s): Yuksel, Atila. Num Pages: 318 pages, tables & charts. BIC Classification: KNSG. Category: (P) Professional & Vocational. Dimension: 263 x 187 x 23. Weight in Grams: 746.
Publisher
Nova Science Publishers Inc United States
Number of pages
318
Format
Hardback
Publication date
2008
Edition
UK ed.
Condition
New
SKU
V9781604560022
ISBN
9781604560022
Hardback
Condition: New

€ 157.48
€ 108.12

Paperback. Editor(s): Viken, Arvid; Granas, Brynhild. Series: New Directions in Tourism Analysis. Num Pages: 292 pages. BIC Classification: KNSG; RGC. Category: (G) General (US: Trade); (U) Tertiary Education (US: College). Dimension: 157 x 232 x 23. Weight in Grams: 452.
Publisher
Taylor & Francis Ltd
Format
Paperback
Publication date
2016
Edition
1st Edition
Condition
New
SKU
V9781138247468
ISBN
9781138247468
Paperback
Condition: New

€ 66.17

Hardback. Reviewing the latest research on the topic, this book uses global case studies to provide a perspective of the challenges and solutions arising in the management of tourism destinations worldwide. Editor(s): Tur, Artatal; Kozak, Metin. Series: Cabi Tourism Management and Research. Num Pages: 240 pages. BIC Classification: KNS. Category: (G) General (US: Trade). .
Publisher
CABI Publishing United Kingdom
Number of pages
240
Format
Hardback
Publication date
2015
Condition
New
SKU
V9781780646978
ISBN
9781780646978
Hardback
Condition: New

€ 62.04

Hardback. Video surveillance, public records, fingerprints, hidden microphones, RFID chips: in contemporary societies the intrusive techniques of surveillance used in daily life have increased dramatically. Num Pages: 256 pages, black & white illustrations. BIC Classification: JFFS; JPSL; JPV; KNSS1. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 239 x 160 x 24. Weight in Grams: 512.
Format
Hardback
Publication date
2010
Publisher
John Wiley and Sons Ltd United Kingdom
Edition
1st Edition
Number of pages
256
Condition
New
SKU
V9780745645100
ISBN
9780745645100
Hardback
Condition: New

€ 72.77

Paperback. How championing consumers led to ING Direct's revolutionary rise in the banking industry In an industry dominated by big banks with little patience for their customers, ING Direct has always strived to be different-a rebel with a cause, if you will-and in doing so, they've become the most successful online banking venture in history. Num Pages: 272 pages, black & white illustrations. BIC Classification: KFFK; KNST. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 220 x 142 x 19. Weight in Grams: 312.
Format
Paperback
Publication date
2010
Publisher
John Wiley & Sons Inc United Kingdom
Edition
1st Edition
Number of pages
272
Condition
New
SKU
V9780470538791
ISBN
9780470538791
Paperback
Condition: New

€ 16.99
€ 14.58

hardcover. This title focuses on the diverse subject of consumer psychology as applied to the fields of tourism, hospitality and leisure. It provides a general review of current thinking and presents several theories and methods of analysis. Editor(s): etc. Num Pages: 400 pages, Illustrations , maps. BIC Classification: JM; KJSM; KNSG; KNSP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 166 x 246 x 28. Weight in Grams: 762.
Format
Hardback
Publication date
1999
Publisher
CABI Publishing United Kingdom
Number of pages
400
Condition
New
SKU
V9780851993225
ISBN
9780851993225
Hardback
Condition: New

€ 172.58

Hardback. Provides specific answers to hard questions about how to create valid metrics to measure the effectiveness of tourism advertising and the usefulness of destination marketing websites. In this title, several authors undertake information-usefulness audits on DMO (destination management office) websites and provide practical check lists. Editor(s): Woodside, Arch G. Series Editor(s): Woodside, Arch G. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 184 pages, black & white illustrations, black & white line drawings, black & white tables, figures. BIC Classification: KNSG; KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 160 x 233 x 18. Weight in Grams: 412.
Format
Hardback
Publication date
2010
Publisher
Emerald Publishing Limited United Kingdom
Number of pages
184
Condition
New
Edition
Illustrated
SKU
V9781849509008
ISBN
9781849509008
Hardback
Condition: New

€ 118.79

Hardback. Examines how research tools affect theory advances in culture and tourism research. This title includes papers that focus on how to gain meaning from data to thus look at how streams of antecedent conditions result in tourism behavior. Editor(s): Woodside, Arch G.; Megehee, Carol M.; Ogle, Alfred. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 324 pages. BIC Classification: KNSG; KNSH. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 237 x 160 x 29. Weight in Grams: 602.
Format
Hardback
Publication date
2009
Publisher
Emerald Publishing Limited United Kingdom
Number of pages
324
Condition
New
SKU
V9781849506038
ISBN
9781849506038
Hardback
Condition: New

€ 132.25

Hardcover. Volume 9, Tourists' and Customers' Behaviors and Evaluations, describes the benefits of taking a behaviorstoevaluations perspective in tourism and customer research. The thirteen papers in the volume include "the general theory of guest evaluations of service design/performances" by Woodside and Kozak Editor(s): Woodside, Arch G.; Kozak, Metin. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 152 pages, black & white tables, figures. BIC Classification: KNSG. Category: (P) Professional & Vocational. Dimension: 237 x 152 x 16. Weight in Grams: 366.
Format
Hardback
Publication date
2014
Publisher
Emerald Group Publishing Limited
Condition
New
SKU
V9781784411725
ISBN
9781784411725
Hardback
Condition: New

€ 134.93

Hardback. The volume examines unconscious and conscious cognitions occurring before, during and following virtual and actual leisure-related planned and unplanned travel. It includes a global review of the literature on tourists' perceptions and assessments by Woodside and Metin. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 184 pages. BIC Classification: KNSG. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 152 x 20. Weight in Grams: 408.
Format
Hardback
Publication date
2014
Publisher
Emerald Publishing Limited
Condition
New
SKU
V9781783506187
ISBN
9781783506187
Hardback
Condition: New

€ 134.93

Hardback. Presents answers to the following questions: how do tourists go about seeking high novelty and yet return to the same destination? How do some firms in the same industry end up embracing industrial tourism while other firms reject such business models? How do executive leadership styles affect employee satisfaction in international tourist hotels? Editor(s): Woodside, Arch G. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 392 pages, Illustrations. BIC Classification: JFC; KNSG; KNSH. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 36. Weight in Grams: 703.
Format
Hardback
Publication date
2008
Publisher
Emerald Publishing Limited
Number of pages
392
Condition
New
SKU
V9780762314515
ISBN
9780762314515
Hardback
Condition: New

€ 114.76

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