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Service industries
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Service industries
Paperback. Editor(s): Gorsuch, Anne E.; Koenker, Diane P. Num Pages: 328 pages, 31. BIC Classification: 1DVU; KNSG. Category: (G) General (US: Trade); (P) Professional & Vocational; (UF) Further/Higher Education. Dimension: 235 x 156 x 20. Weight in Grams: 514.
- Format
- Paperback
- Publication date
- 2006
- Publisher
- Cornell University Press
- Number of pages
- 328
- Condition
- New
- SKU
- V9780801473289
- ISBN
- 9780801473289
Paperback
Condition: New
€ 41.99€ 37.49
€ 41.99
€ 37.49
Hardback. .
- Publisher
- Cambridge Scholars Publishing
- Format
- Hardback
- Publication date
- 2014
- Condition
- New
- SKU
- V9781443866767
- ISBN
- 9781443866767
Hardback
Condition: New
€ 62.69€ 40.71
€ 62.69
€ 40.71
Hardback. Cultural Dynamics of Tourism. 352 pages, 37, 32 black and white, 5 line drawing. Editor(s): Van Beek, Walter. Africa is a 'theme park' for Western tourists to experience untouched wilderness, untamed nature, and truly 'authentic' cultures, where the hosts, too, are part of a discourse about the 'other' and ourselves, about wildness, danger and roots. Cateogry: (P) Professional & Vocational. BIC Classification: 1H; GTB; JFFP; KNSG. Dimension: 263 x 184 x 28. Weight: 936.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- James Currey
- Number of pages
- 352
- Condition
- New
- SKU
- V9781847010490
- ISBN
- 9781847010490
Hardback
Condition: New
€ 115.88
€ 115.88
Hardcover. This book strives to understand the social and cultural dynamics in Mediterranean tourist destinations through ethnographic examples from Greece, Spain, Egypt, France, Malta and Crete. It observes and examines the social, cultural and relational processes involved as migrants, tourists and new residents converge with locals in daily life. Editor(s): Nogues-Pedregal, Antonio Migu. Series: Tourism Social Science Series. Num Pages: 300 pages, Illustrations. BIC Classification: 1QRM; JF; KNSG. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 236 x 157 x 20. Weight in Grams: 538.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Emerald Group Publishing Limited United Kingdom
- Number of pages
- 300
- Condition
- New
- SKU
- V9780857246837
- ISBN
- 9780857246837
Hardback
Condition: New
€ 135.67
€ 135.67
Paperback. Providing a wide range of case studies in sustainable tourism planning, this authoritative work presents cases at both international and national levels as well as on a regional, sub-regional, urban, local and site scale. Num Pages: 356 pages. BIC Classification: KJU; KNSG. Category: (UU) Undergraduate. Dimension: 241 x 173 x 18. Weight in Grams: 748.
- Format
- Paperback
- Publisher
- CABI Publishing United Kingdom
- Number of pages
- 356
- Condition
- New
- SKU
- V9781780646817
- ISBN
- 9781780646817
Paperback
Condition: New
€ 56.86
€ 56.86
Hardcover. Editor(s): Krause, Anton; Weir, Erich. Num Pages: 284 pages, colour & b/w photos, tables & charts. BIC Classification: KNSG; RNK. Category: (G) General (US: Trade). Dimension: 263 x 183 x 23. Weight in Grams: 712.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- Nova Science Publishers Inc United States
- Number of pages
- 284
- Condition
- New
- SKU
- V9781608767243
- ISBN
- 9781608767243
Hardback
Condition: New
€ 156.15€ 107.33
€ 156.15
€ 107.33
Hardcover. Marketing Places and Spaces brings context to the forefront for advancing theory and management sensemaking in understanding the influences of marketing on tourism behavior. This book is for tourism professionals and educators seeking deep knowledge of how visiting places transforms the lives of visitors--a nonfiction version of Eat Pray Love. Series Editor(s): Woodside, Arch G. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 352 pages. BIC Classification: KJS; KNSG. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 161 x 236 x 32. Weight in Grams: 642.
- Publisher
- Emerald Group Publishing Limited
- Format
- Hardback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781784419400
- ISBN
- 9781784419400
Hardback
Condition: New
€ 138.97
€ 138.97
Hardcover. Intends to advance knowledge and sense-making skills in interpreting cultural, organizational, and personal influences relating to tourism and hospitality behaviors. This title looks at how explicit tourism assessments are being conducted and how to go about accomplishing prescribing and applying advanced assessment metrics. Editor(s): Woodside, Arch G. Series Editor(s): Woodside, Arch G. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 250 pages. BIC Classification: KJS; KNSG. Category: (P) Professional & Vocational. Dimension: 156 x 234 x 25. Weight in Grams: 506.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Emerald Group Publishing Limited
- Condition
- New
- SKU
- V9780857248534
- ISBN
- 9780857248534
Hardback
Condition: New
€ 125.94
€ 125.94
Hardback. Presents answers to the following questions: how do tourists go about seeking high novelty and yet return to the same destination? How do some firms in the same industry end up embracing industrial tourism while other firms reject such business models? How do executive leadership styles affect employee satisfaction in international tourist hotels? Editor(s): Woodside, Arch G. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 392 pages, Illustrations. BIC Classification: JFC; KNSG; KNSH. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 36. Weight in Grams: 703.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- Emerald Publishing Limited
- Number of pages
- 392
- Condition
- New
- SKU
- V9780762314515
- ISBN
- 9780762314515
Hardback
Condition: New
€ 114.76
€ 114.76
Hardback. The volume examines unconscious and conscious cognitions occurring before, during and following virtual and actual leisure-related planned and unplanned travel. It includes a global review of the literature on tourists' perceptions and assessments by Woodside and Metin. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 184 pages. BIC Classification: KNSG. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 152 x 20. Weight in Grams: 408.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Emerald Publishing Limited
- Condition
- New
- SKU
- V9781783506187
- ISBN
- 9781783506187
Hardback
Condition: New
€ 134.93
€ 134.93
Hardcover. Volume 9, Tourists' and Customers' Behaviors and Evaluations, describes the benefits of taking a behaviorstoevaluations perspective in tourism and customer research. The thirteen papers in the volume include "the general theory of guest evaluations of service design/performances" by Woodside and Kozak Editor(s): Woodside, Arch G.; Kozak, Metin. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 152 pages, black & white tables, figures. BIC Classification: KNSG. Category: (P) Professional & Vocational. Dimension: 237 x 152 x 16. Weight in Grams: 366.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Emerald Group Publishing Limited
- Condition
- New
- SKU
- V9781784411725
- ISBN
- 9781784411725
Hardback
Condition: New
€ 134.93
€ 134.93
Hardback. Examines how research tools affect theory advances in culture and tourism research. This title includes papers that focus on how to gain meaning from data to thus look at how streams of antecedent conditions result in tourism behavior. Editor(s): Woodside, Arch G.; Megehee, Carol M.; Ogle, Alfred. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 324 pages. BIC Classification: KNSG; KNSH. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 237 x 160 x 29. Weight in Grams: 602.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- Emerald Publishing Limited United Kingdom
- Number of pages
- 324
- Condition
- New
- SKU
- V9781849506038
- ISBN
- 9781849506038
Hardback
Condition: New
€ 132.25
€ 132.25
Hardback. Provides specific answers to hard questions about how to create valid metrics to measure the effectiveness of tourism advertising and the usefulness of destination marketing websites. In this title, several authors undertake information-usefulness audits on DMO (destination management office) websites and provide practical check lists. Editor(s): Woodside, Arch G. Series Editor(s): Woodside, Arch G. Series: Advances in Culture, Tourism and Hospitality Research. Num Pages: 184 pages, black & white illustrations, black & white line drawings, black & white tables, figures. BIC Classification: KNSG; KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 160 x 233 x 18. Weight in Grams: 412.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- Emerald Publishing Limited United Kingdom
- Number of pages
- 184
- Condition
- New
- Edition
- Illustrated
- SKU
- V9781849509008
- ISBN
- 9781849509008
Hardback
Condition: New
€ 118.79
€ 118.79
hardcover. This title focuses on the diverse subject of consumer psychology as applied to the fields of tourism, hospitality and leisure. It provides a general review of current thinking and presents several theories and methods of analysis. Editor(s): etc. Num Pages: 400 pages, Illustrations , maps. BIC Classification: JM; KJSM; KNSG; KNSP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 166 x 246 x 28. Weight in Grams: 762.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- CABI Publishing United Kingdom
- Number of pages
- 400
- Condition
- New
- SKU
- V9780851993225
- ISBN
- 9780851993225
Hardback
Condition: New
€ 172.58
€ 172.58
Paperback. How championing consumers led to ING Direct's revolutionary rise in the banking industry In an industry dominated by big banks with little patience for their customers, ING Direct has always strived to be different-a rebel with a cause, if you will-and in doing so, they've become the most successful online banking venture in history. Num Pages: 272 pages, black & white illustrations. BIC Classification: KFFK; KNST. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 220 x 142 x 19. Weight in Grams: 312.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9780470538791
- ISBN
- 9780470538791
Paperback
Condition: New
€ 16.99€ 14.58
€ 16.99
€ 14.58
Hardback. Video surveillance, public records, fingerprints, hidden microphones, RFID chips: in contemporary societies the intrusive techniques of surveillance used in daily life have increased dramatically. Num Pages: 256 pages, black & white illustrations. BIC Classification: JFFS; JPSL; JPV; KNSS1. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 239 x 160 x 24. Weight in Grams: 512.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780745645100
- ISBN
- 9780745645100
Hardback
Condition: New
€ 72.77
€ 72.77
Hardback. Reviewing the latest research on the topic, this book uses global case studies to provide a perspective of the challenges and solutions arising in the management of tourism destinations worldwide. Editor(s): Tur, Artatal; Kozak, Metin. Series: Cabi Tourism Management and Research. Num Pages: 240 pages. BIC Classification: KNS. Category: (G) General (US: Trade). .
- Publisher
- CABI Publishing United Kingdom
- Number of pages
- 240
- Format
- Hardback
- Publication date
- 2015
- Condition
- New
- SKU
- V9781780646978
- ISBN
- 9781780646978
Hardback
Condition: New
€ 62.04
€ 62.04
Paperback. Editor(s): Viken, Arvid; Granas, Brynhild. Series: New Directions in Tourism Analysis. Num Pages: 292 pages. BIC Classification: KNSG; RGC. Category: (G) General (US: Trade); (U) Tertiary Education (US: College). Dimension: 157 x 232 x 23. Weight in Grams: 452.
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781138247468
- ISBN
- 9781138247468
Paperback
Condition: New
€ 66.37
€ 66.37
Hardback. Editor(s): Yuksel, Atila. Num Pages: 318 pages, tables & charts. BIC Classification: KNSG. Category: (P) Professional & Vocational. Dimension: 263 x 187 x 23. Weight in Grams: 746.
- Publisher
- Nova Science Publishers Inc United States
- Number of pages
- 318
- Format
- Hardback
- Publication date
- 2008
- Edition
- UK ed.
- Condition
- New
- SKU
- V9781604560022
- ISBN
- 9781604560022
Hardback
Condition: New
€ 157.33€ 108.12
€ 157.33
€ 108.12
Paperback. By looking at how Tokyo Disneyland is experienced by employees, management and visitors, Aviad Raz shows that it is much more an example of successful importation, adaption, and domestication, and that it has succeeded precisely because it has become Japanese even while marketing itself as foreign. Series: Harvard East Asian Monographs. Num Pages: 256 pages, 9 illustrations, 3 maps, 3 tables. BIC Classification: 1FPJ; JFC; JHBS; KNSG; KNSP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 230 x 150 x 18. Weight in Grams: 360.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- Harvard University, Asia Center United States
- Number of pages
- 256
- Condition
- New
- SKU
- V9780674768949
- ISBN
- 9780674768949
Paperback
Condition: New
€ 27.99€ 24.70
€ 27.99
€ 24.70