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Service industries
Results 61 - 80 of 628
Service industries
Hardcover. Revised and updated to highlight essential concepts in the operations and management of foodservice facilities, this edition outlines all steps in a simple and understandable fashion. The unique feature of the book continues to be the emphasis on systems, which applies to both commercial and institutional operations. Num Pages: 384 pages, black & white illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 190 x 21. Weight in Grams: 664.
- Format
- Hardback
- Publication date
- 1990
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 2nd Edition
- Number of pages
- 384
- Condition
- New
- SKU
- V9780471284024
- ISBN
- 9780471284024
Hardback
Condition: New
€ 168.09€ 137.91
€ 168.09
€ 137.91
Paperback. For tourism professionals and urban and regional planners, this highly readable text introduces tourism development as a process with its own organizational structures and its own responses to the economic cycle of supply and demand. Num Pages: 560 pages, illustrations facsim., maps. BIC Classification: KNSG. Category: (UU) Undergraduate. Dimension: 236 x 196 x 32. Weight in Grams: 1026.
- Format
- Paperback
- Publication date
- 1996
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 560
- Condition
- New
- SKU
- V9780471284475
- ISBN
- 9780471284475
Paperback
Condition: New
€ 177.56€ 145.50
€ 177.56
€ 145.50
Hardcover. The Travel Industry Third Edition What makes a positive visitor experience? Authors Chuck Y. Gee, Ph.D. , DPS (Hon. ), James C. Makens, Ph.D. , and Dexter J.L. Choy, Ph.D. assert that public policies--local, regional, and even global--play a vital role in defining the quality of a visitor's experience. Num Pages: 512 pages, 1 colour illustration. BIC Classification: KNSG. Category: (UU) Undergraduate. Dimension: 237 x 193 x 28. Weight in Grams: 1038.
- Format
- Hardback
- Publication date
- 1997
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 3rd Edition
- Number of pages
- 512
- Condition
- New
- SKU
- V9780471287742
- ISBN
- 9780471287742
Hardback
Condition: New
€ 170.17
€ 170.17
Hardcover. In this text, a leading hospitality educator and industry consultant gives readers the means to ensure customer satisfaction and produce acceptable profit margins. Two new chapters review different methods of cost control strategy and operations, including information systems and computerized cost control. Num Pages: 400 pages, illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 249 x 199 x 22. Weight in Grams: 764.
- Format
- Hardback
- Publication date
- 1989
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 2nd Edition
- Number of pages
- 400
- Condition
- New
- SKU
- V9780471288596
- ISBN
- 9780471288596
Hardback
Condition: New
€ 192.95
€ 192.95
Paperback. Num Pages: 384 pages, black & white illustrations. BIC Classification: KNSG. Category: (UU) Undergraduate. Dimension: 234 x 195 x 21. Weight in Grams: 676.
- Format
- Paperback
- Publication date
- 1989
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 384
- Condition
- New
- SKU
- V9780471288626
- ISBN
- 9780471288626
Paperback
Condition: New
€ 151.36
€ 151.36
Paperback. The service supervisor's job is a key one in the restaurant business because a large part of the guest's dining experience and satisfaction is derived from the interpersonal contact between guest and staff. If this contact is not satisfactory, all the care and investment in decor, food selection, and preparation are for naught. Num Pages: 224 pages, black & white illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 228 x 154 x 14. Weight in Grams: 346.
- Format
- Paperback
- Publication date
- 1988
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 2nd Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780471289340
- ISBN
- 9780471289340
Paperback
Condition: New
€ 142.32
€ 142.32
Paperback. Num Pages: 368 pages, black & white illustrations. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 244 x 198 x 22. Weight in Grams: 708.
- Format
- Paperback
- Publication date
- 1990
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 368
- Condition
- New
- SKU
- V9780471289722
- ISBN
- 9780471289722
Paperback
Condition: New
€ 189.56
€ 189.56
Hardcover. Here in a single, thoroughly updated volume, is everything you must know to develop a menu that will dramatically enhance a restaurant's image. The Fourth Edition addresses the full spectrum of restaurant establishments and the entire gamut of menu possibilities from the perspective of design. Num Pages: 224 pages, 108 line drawings, 50 halftones. BIC Classification: KJS; KNSH. Category: (P) Professional & Vocational; (UF) Further/Higher Education. Dimension: 284 x 220 x 21. Weight in Grams: 748.
- Format
- Hardback
- Publication date
- 1990
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 4th Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780471289838
- ISBN
- 9780471289838
Hardback
Condition: New
€ 147.96€ 121.77
€ 147.96
€ 121.77
Paperback. Hospitality World! Harold E. Lane and Denise Dupre Take a vacation from textbook doldrums. Travel around the globe for a page-turning perspective of hospitality management. Denise Dupree. CEO of Dupre LTD, and Harold E. Num Pages: 560 pages, 100 halftone illustrations, 50 line drawings. BIC Classification: KJM; KNSG; KNSH. Category: (UU) Undergraduate. Dimension: 238 x 191 x 31. Weight in Grams: 984.
- Format
- Paperback
- Publication date
- 1996
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 560
- Condition
- New
- SKU
- V9780471289890
- ISBN
- 9780471289890
Paperback
Condition: New
€ 192.08
€ 192.08
Paperback. Financial Control for Your Hotel gives hotel general managers and finance executives a clear understanding of the techniques of cost control essential to the success of a motel or small hotel. This easy-to-use guide expands readers' understanding of everything from the basics of hotel finance to improving the bottom line. Industry expert Michael M. Num Pages: 288 pages, 61 tables. BIC Classification: KNS. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 159 x 18. Weight in Grams: 452.
- Format
- Paperback
- Publication date
- 1991
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780471290360
- ISBN
- 9780471290360
Paperback
Condition: New
€ 133.53
€ 133.53
Paperback. Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two titles are Staffing Your Foodservice Operation and Disciplining Your Foodservice Employees. Num Pages: 224 pages, 19 line drawings, 5 tables. BIC Classification: KJM; KNSH. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 180 x 15. Weight in Grams: 346.
- Format
- Paperback
- Publication date
- 1991
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780471290629
- ISBN
- 9780471290629
Paperback
Condition: New
€ 122.07
€ 122.07
Hardcover. With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today's lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager. Num Pages: 320 pages, Illustrations, forms,plans. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UF) Further/Higher Education; (XV) Technical / Manuals. Dimension: 284 x 218 x 25. Weight in Grams: 980.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 4th Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780471291930
- ISBN
- 9780471291930
Hardback
Condition: New
€ 184.10
€ 184.10
Hardcover. This book provides the reader with guidelines and approaches in the development of tourism that respond to community desires and needs. Planning techniques applicable to both developed and underdeveloped countries address tourist attractions, urban tourism, large resorts, and limited special interest tourism. Num Pages: 528 pages, illustrations facsimiles, maps, plans. BIC Classification: KNSG. Category: (P) Professional & Vocational; (UF) Further/Higher Education; (UU) Undergraduate; (XV) Technical / Manuals. Dimension: 195 x 241 x 31. Weight in Grams: 1084.
- Format
- Hardback
- Publication date
- 1991
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 528
- Condition
- New
- SKU
- V9780471293927
- ISBN
- 9780471293927
Hardback
Condition: New
€ 192.95
€ 192.95
Hardcover. What It Takes to be a Leader in Hospitality Sales-Principles and Techniques for Success What's the key to success in today's competitive hospitality industry? Sales-the art and science of telling potential customers that you have the product they need, when they need it, and where, at a price that's right for them. Num Pages: 352 pages, Ill. BIC Classification: KJS; KNSH; YNW. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 238 x 195 x 26. Weight in Grams: 812.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 352
- Condition
- New
- SKU
- V9780471296799
- ISBN
- 9780471296799
Hardback
Condition: New
€ 192.95
€ 192.95
Hardcover. Winning the Chain Restaurant Game Are you ready for success?. Find out what it takes in this insider's guide to making it in today's most exciting growth industry. Num Pages: 286 pages, black & white illustrations. BIC Classification: KJVS; KNSH. Category: (P) Professional & Vocational; (XV) Technical / Manuals. Dimension: 236 x 164 x 28. Weight in Grams: 628.
- Format
- Hardback
- Publication date
- 1994
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 286
- Condition
- New
- SKU
- V9780471305453
- ISBN
- 9780471305453
Hardback
Condition: New
€ 149.92
€ 149.92
Paperback. Consulting is a rapidly growing field, with total worldwide revenues expected to be more than $100 billion in the year 2000. Financial consulting is a highly specialized area, and Ed Stone is one of its leading practitioners. In this book he helps the prospective financial consultant lay the foundations of a rewarding and lucrative career. Series: Getting Started in.. Num Pages: 304 pages, Ill. BIC Classification: KFF; KNST. Category: (G) General (US: Trade). Dimension: 233 x 160 x 17. Weight in Grams: 440.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 304
- Condition
- New
- SKU
- V9780471348146
- ISBN
- 9780471348146
Paperback
Condition: New
€ 33.99€ 26.88
€ 33.99
€ 26.88
Hardcover. Estate planning has more procrastination, indecision, and inertia associated with it than any other area of planning. Affluent baby boomers, in particular, as the beneficiaries of the largest intergenerational transfer of wealth in history, have a daunting set of financial concerns with which to contend. Series: Wiley Nonprofit Law, Finance, and Management Series. Num Pages: 272 pages, Ill. BIC Classification: KNST; VSB. Category: (P) Professional & Vocational. Dimension: 244 x 165 x 22. Weight in Grams: 584.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9780471380405
- ISBN
- 9780471380405
Hardback
Condition: New
€ 68.09€ 57.74
€ 68.09
€ 57.74
Paperback. From the bestselling author of The Warren Buffett Way, a revealing inside look at the booming business-and investment opportunities-of NASCAR "Hagstrom's insights and observations bring a refreshing 'outside' business perspective to our industry. " --From the Foreword by William C. Num Pages: 254 pages, black & white illustrations. BIC Classification: KJM; KNSP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 226 x 153 x 16. Weight in Grams: 414.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 254
- Condition
- New
- SKU
- V9780471399209
- ISBN
- 9780471399209
Paperback
Condition: New
€ 32.99€ 26.01
€ 32.99
€ 26.01
Hardcover. THE WILEY EVENT MANAGEMENT SERIES The complete guide to event risk management, safety, and security Practical strategies and resources for any size event! With any event comes risk-from rowdy guests at a festival or convention to a life-threatening riot at a sports event. Series: The Wiley Event Management Series. Num Pages: 288 pages, references. BIC Classification: KJMD; KJMP; KNSH; KNXC. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 242 x 21. Weight in Grams: 686.
- Format
- Hardback
- Publication date
- 2002
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 288
- Condition
- New
- SKU
- V9780471401681
- ISBN
- 9780471401681
Hardback
Condition: New
€ 116.52
€ 116.52
Paperback. Employee relations, food and liquor liability, partron civil rights, and federal regulations are all subjects that concern hospitality operators, who know that preventing legal problems is the best way to keep profits from being siphoned off by expensive legal hassles. Num Pages: 448 pages, black & white illustrations. BIC Classification: 1KBB; KJM; KNSH; LAY; LN. Category: (P) Professional & Vocational. Dimension: 235 x 193 x 24. Weight in Grams: 780.
- Format
- Paperback
- Publication date
- 1994
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 2nd Edition
- Number of pages
- 448
- Condition
- New
- SKU
- V9780471413158
- ISBN
- 9780471413158
Paperback
Condition: New
€ 183.27
€ 183.27