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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
James Heskett
€ 36.99
€ 29.83
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Description for What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Hardback. Num Pages: 312 pages, illustrations. BIC Classification: KJMB; KNS. Category: (G) General (US: Trade). Dimension: 164 x 243 x 29. Weight in Grams: 610.
Product Details
Publisher
Berrett-Koehler
Format
Hardback
Publication date
2015
Condition
New
Weight
614g
Number of Pages
288
Place of Publication
San Francisco, United States
ISBN
9781626565845
SKU
V9781626565845
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
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