The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong
Erik Hollnagel
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Description for The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong
Paperback. Intends to present a single, simple but powerful principle for human performance that can be used to understand both positive and negative outcomes. Num Pages: 162 pages, includes 6 tables & 25 figures. BIC Classification: KNXC. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 235 x 156 x 12. Weight in Grams: 328. Why Things That Go Right Sometimes Go Wrong. 162 pages, includes 6 tables & 25 figures. Intends to present a single, simple but powerful principle for human performance that can be used to understand both positive and negative outcomes. Cateogry: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. BIC Classification: KNXC. Dimension: 235 x 156 x 12. Weight: 330.
Accident investigation and risk assessment have for decades focused on the human factor, particularly 'human error'. Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for it. This bias towards the study of performance failures, leads to a neglect of normal or 'error-free' performance and the assumption that as failures and successes have different origins there is little to be gained from studying them together. Erik Hollnagel believes this assumption is false and that safety cannot be attained only by eliminating risks and failures. The ETTO Principle looks at the common trait ... Read more
Accident investigation and risk assessment have for decades focused on the human factor, particularly 'human error'. Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for it. This bias towards the study of performance failures, leads to a neglect of normal or 'error-free' performance and the assumption that as failures and successes have different origins there is little to be gained from studying them together. Erik Hollnagel believes this assumption is false and that safety cannot be attained only by eliminating risks and failures. The ETTO Principle looks at the common trait ... Read more
Product Details
Publisher
Taylor & Francis Ltd
Number of pages
162
Format
Paperback
Publication date
2009
Condition
New
Weight
328g
Number of Pages
162
Place of Publication
, United Kingdom
ISBN
9780754676782
SKU
V9780754676782
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-3
About Erik Hollnagel
Erik Hollnagel (PhD, Psychology) is Professor and Industrial Safety Chair at MINES ParisTech (France), Professor Emeritus at University of Linköping (Sweden), and Visiting Professor at the Norwegian University of Science and Technology (NTNU) in Trondheim (Norway). Since 1971 he has worked at universities, research centres and industries in several countries and with problems from several domains, including nuclear power generation, ... Read more
Reviews for The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong
'Hollnagel combines an accessible style with rigorous logic as he invites us to examine in new ways the socio-technical systems that have become so essential to our world. His observations of the ETTO Principle lead to insights about human and social performance variability and expose the limits of traditional bimodal analytical methods. Healthcare practitioners will find inspiration and greater ... Read more