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ITSM Process Design Guide
Donna Knapp
€ 93.89
FREE Delivery in Ireland
Description for ITSM Process Design Guide
paperback. A guide that closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. It is a reference source for the Certified Process Design Engineer qualification and has been endorsed by The APM Group as a complimentary qualification for the ITIL Qualification Scheme. Num Pages: 256 pages, black & white illustrations, black & white line drawings, black & white tables, figures,. BIC Classification: KJ. Category: (G) General (US: Trade). Dimension: 229 x 152 x 15. Weight in Grams: 354.
Product Details
Format
Paperback
Publication date
2010
Publisher
J Ross Publishing United States
Number of pages
256
Condition
New
Number of Pages
248
Place of Publication
Florida, United States
ISBN
9781604270495
SKU
V9781604270495
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-50
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