×


 x 

Shopping cart
Margaret H. Szymansk - Making Work Visible: Ethnographically Grounded Case Studies of Work Practice - 9780521176651 - V9780521176651
Stock image for illustration purposes only - book cover, edition or condition may vary.

Making Work Visible: Ethnographically Grounded Case Studies of Work Practice

€ 35.60
FREE Delivery in Ireland
Description for Making Work Visible: Ethnographically Grounded Case Studies of Work Practice Paperback. An overview of Xerox's social science tradition, with detailed case studies that show how client engagement was conducted over time. Editor(s): Szymanski, Margaret H.; Whalen, Jack. Series: Learning in Doing: Social, Cognitive and Computational Perspectives. Num Pages: 408 pages, 53 b/w illus. 7 tables. BIC Classification: JHBC; JHBL; KJWX. Category: (U) Tertiary Education (US: College). Dimension: 155 x 229 x 21. Weight in Grams: 556. Ethnographically Grounded Case Studies of Work Practice. Series: Learning in Doing: Social, Cognitive and Computational Perspectives. 408 pages, 53 b/w illus. 7 tables. Editor(s): Szymanski, Margaret H.; Whalen, Jack. An overview of Xerox's social science tradition, with detailed case studies that show how client engagement was conducted over time. Cateogry: (U) Tertiary Education (US: College). BIC Classification: JHBC; JHBL; KJWX. Dimension: 155 x 229 x 21. Weight: 556.
In the 1970s, Xerox pioneered the involvement of social science researchers in technology design and in developing better ways of working. The Xerox legacy is a hybrid methodology that combines an ethnographic interest in direct observation in settings of interest with an ethnomethodological concern to make the study of interactional work an empirical, investigatory matter. This edited volume is an overview of Xerox's social science tradition. It uses detailed case studies showing how the client engagement was conducted over time and how the findings were consequential for business impact. Case studies in retail, production, office and home settings cover four ... Read more

Product Details

Format
Paperback
Publication date
2011
Publisher
Cambridge University Press
Number of pages
408
Condition
New
Series
Learning in Doing: Social, Cognitive and Computational Perspectives
Number of Pages
408
Place of Publication
Cambridge, United Kingdom
ISBN
9780521176651
SKU
V9780521176651
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-1

About Margaret H. Szymansk
Margaret H. Szymanski is a Senior Research Scientist at the Palo Alto Research Center. She earned her PhD from the University of California, Santa Barbara, and specialized in the study of language, interaction and social organization. In her work, Szymanski has examined topics such as communication across knowledge boundaries, social engagement at museums around electronic guidebooks, ethnographic training for corporations, ... Read more

Reviews for Making Work Visible: Ethnographically Grounded Case Studies of Work Practice

Goodreads reviews for Making Work Visible: Ethnographically Grounded Case Studies of Work Practice


Subscribe to our newsletter

News on special offers, signed editions & more!