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Tony L. Doherty - Managing Public Services - Implementing Changes: A thoughtful approach to the practice of management - 9780415414517 - V9780415414517
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Managing Public Services - Implementing Changes: A thoughtful approach to the practice of management

€ 93.86
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Description for Managing Public Services - Implementing Changes: A thoughtful approach to the practice of management Paperback. .

The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes – A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains ‘why’ as well as ‘how’.

The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean ... Read more

This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

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Product Details

Publisher
Taylor & Francis Ltd United Kingdom
Number of pages
784
Format
Paperback
Publication date
2013
Condition
New
Number of Pages
784
Place of Publication
London, United Kingdom
ISBN
9780415414517
SKU
V9780415414517
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-2

About Tony L. Doherty
Tony L. Doherty is Director of Research and Enterprise, SOAS London University, is senior manager, author, academic, performance improvement consultant and Director of a Social Enterprise. Previously he has worked as a Knowledge Transfer manager in three UK universities. As well as a wide variety of management subjects, he has taught religious studies and theology, and has worked for the ... Read more

Reviews for Managing Public Services - Implementing Changes: A thoughtful approach to the practice of management
"Doherty, Horne and Wootton have thoughtfully developed this second edition upon the solid foundations of the well-established first edition. Notable additions are a chapter on managing social enterprises and sections on innovation, process improvement and emotional intelligence. The text continues to provide a broad overview of both change management and the context of public services. The practical hints and tips ... Read more

Goodreads reviews for Managing Public Services - Implementing Changes: A thoughtful approach to the practice of management


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