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Managing the Professional Service Firm
David H. Maister
€ 19.99
€ 16.06
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Description for Managing the Professional Service Firm
Paperback. International expert and business guru David Maister offers a brilliant and accessible guide to every management issue at play in professional service firms. Num Pages: 400 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 232 x 155 x 25. Weight in Grams: 456.
Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be ... Read more
Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be ... Read more
Product Details
Publisher
Simon & Schuster Ltd United Kingdom
Number of pages
368
Format
Paperback
Publication date
2004
Condition
New
Number of Pages
400
Place of Publication
New York, United States
ISBN
9780743231565
SKU
V9780743231565
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-22
About David H. Maister
David Maister is widely recognised as the premier expert on professional service firm management. Maister is British by birth but has made his success in the US where he founded the highly successful Maister Associates Inc. He is also the author of several highly acclaimed business books.
Reviews for Managing the Professional Service Firm
Frederic W. Gluckformer managing director, McKinsey & CompanyImportant reading
not just for managing partners, but for new associates. James L. HeskettProfessor, Harvard Business School; co-author of Service Breakthroughs David Maister's name is synonymous with the latest thinking in professional service firm management. This book suggests why. Tom Petersauthor/co-author of In Search of Excellence, Thriving on Chaos, ... Read more
not just for managing partners, but for new associates. James L. HeskettProfessor, Harvard Business School; co-author of Service Breakthroughs David Maister's name is synonymous with the latest thinking in professional service firm management. This book suggests why. Tom Petersauthor/co-author of In Search of Excellence, Thriving on Chaos, ... Read more