"This book should be required reading for members of service clubs around the world and for those interested in evaluating the contributions of volunteers. Very little research is publicly available on the impact of service clubs, the challenges they face and the opportunities they have. The book is based in part on surveys and interviews conducted for District 7620 (central ... Read moreMaryland and Washington, DC) but is also relevant for other districts. It considers seven main questions: What is the membership challenge faced by clubs?; Who are their members, and how satisfied are they with their club experience?; How can areas for growth be identified?; How can clubs innovate to attract and retain members?; How much service work do clubs engage in?; What types of work do they do, and what makes projects successful?; And finally, how can district events be more engaging? While the book is based on rigorous research, it is written in a very readable way so that service club members and those interested in their work can learn from the research and better succeed in their mission." - Peter Kyle, District Governor, Rotary District 7620 Show Less