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Emerald Group Publishing Limited - New Perspectives in Hospitality Management - 9781785608810 - V9781785608810
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New Perspectives in Hospitality Management

€ 56.66
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Description for New Perspectives in Hospitality Management Paperback. New Perspectives in Hospitality Management is a unique collection of articles that represent the very highest level of scholarship in the sphere of hospitality research. The articles published in this collection identify some emergent themes that have subsequently established themselves as key trends among academics in the field. Series: Emerald Gems. Num Pages: 216 pages. BIC Classification: KNSH. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 167 x 241 x 18. Weight in Grams: 362.
New Perspectives in Hospitality Management is a unique collection of articles that represent the highest level of scholarship in hospitality research. The articles identify themes that have established themselves as key trends among academics. These include:- Human resource management challenges - new research on labour turnover in luxury hotels and how classic hospitality paradigms have developed - Hospitality marketing - how the tourism distribution channel has been transformed, perceptions on guests' perceptions of customer loyalty and transforming customer satisfaction into 'customer delight' - Experiences and behaviours - understanding quality aspects of restaurant image, hedonic and utilitarian values and how they ... Read more

Product Details

Publisher
Emerald Publishing Limited
Format
Paperback
Publication date
2015
Series
Emerald Gems
Condition
New
Weight
362g
Number of Pages
216
Place of Publication
Bingley, United Kingdom
ISBN
9781785608810
SKU
V9781785608810
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50

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