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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Robert Bolton
€ 17.99
€ 13.09
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Description for People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Paperback. People Skillsis a communication-skills handbook that can help you eliminate all communication problems. Num Pages: 324 pages, *. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 202 x 139 x 20. Weight in Grams: 274.
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....
People Skillsis a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you ... Read more
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....
People Skillsis a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you ... Read more
Product Details
Publisher
Simon & Schuster
Number of pages
300
Format
Paperback
Publication date
1986
Condition
New
Number of Pages
272
Place of Publication
New York, United States
ISBN
9780671622480
SKU
V9780671622480
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-91
About Robert Bolton
Robert Bolton, Ph.D., is president of Ridge Consultants in Cazenovia, New York, a firm that specializes in improving human performance in industry, health care, education, and government. His staff has taught communication skills to thousands of managers, salespersons, first-line supervisors, secretaries, customer-relations personnel, teachers, members of the clergy, health-care workers, couples, and others. He is the author of People Skills, People Styles ... Read more
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