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Perspectives in Total Quality
Stahl
€ 85.54
€ 71.95
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Description for Perspectives in Total Quality
Hardback. Based on customer responses to corporate change in the quality era, Perspectives in Total Quality offers readers contemporary analysis of how firms should act. The collection consists of 14 original chapters written by leading academics and practitioners in the field. Editor(s): Stahl, Michael J. Series: Total Quality Management. Num Pages: 320 pages, black & white illustrations. BIC Classification: KJMQ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 238 x 167 x 29. Weight in Grams: 742.
Based on customer responses to corporate change in the quality era, Perspectives in Total Quality offers readers contemporary analysis of how firms should act. The collection consists of 14 original chapters written by leading academics and practitioners in the field. They discuss topics such as global competition, ISO 9000, leadership development, customer focus, process management, and culture change.
Based on customer responses to corporate change in the quality era, Perspectives in Total Quality offers readers contemporary analysis of how firms should act. The collection consists of 14 original chapters written by leading academics and practitioners in the field. They discuss topics such as global competition, ISO 9000, leadership development, customer focus, process management, and culture change.
A well-documented, scholarly approach will benefit readers who are seeking to improve their understanding of how customer response is shaping corporations. It will also help readers develop their own insights on how global competition through quality and re-organization can help them ... Read more
Show LessProduct Details
Format
Hardback
Publication date
1999
Publisher
John Wiley and Sons Ltd United Kingdom
Number of pages
320
Condition
New
Series
Total Quality Management
Number of Pages
420
Place of Publication
Hoboken, United Kingdom
ISBN
9780631208846
SKU
V9780631208846
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Stahl
Michael J. Stahl, PhD, is Program Director, Physician Executive MBA and Distinguished Professor of Management in the College of Business at the University of Tennessee at Knoxville. He has written 50 journal articles and authored, co-authored, or edited ten books in Strategy, Management and Total Quality.
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