Process Management, Quality Improvement
Gary Born
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Description for Process Management, Quality Improvement
Hardcover. Process Management to Quality Improvement is the first book to address both business process design and quality management in a single framework. Unlike most books in these fields, it provides practical guidance, where the emphasis is on how to implement the principles effectively and efficiently. Num Pages: 304 pages, glossary. BIC Classification: KJMV5. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 191 x 255 x 23. Weight in Grams: 792.
Process Management to Quality Improvement is the first book to address both business process design and quality management in a single framework. Unlike most books in these fields, it provides practical guidance, where the emphasis is on how to implement the principles effectively and efficiently. This book provides a complete approach to both areas and also links the two. For practitioners of Business Process Re-engineering, it provides step-by-step guidance on how to check for quality in their radically redesigned processes. Quality management professionals can learn how to express their approaches within a process framework. The book provides guidance and summary ... Read more
Process Management to Quality Improvement is the first book to address both business process design and quality management in a single framework. Unlike most books in these fields, it provides practical guidance, where the emphasis is on how to implement the principles effectively and efficiently. This book provides a complete approach to both areas and also links the two. For practitioners of Business Process Re-engineering, it provides step-by-step guidance on how to check for quality in their radically redesigned processes. Quality management professionals can learn how to express their approaches within a process framework. The book provides guidance and summary ... Read more
Product Details
Format
Hardback
Publication date
1994
Publisher
John Wiley and Sons Ltd United Kingdom
Number of pages
304
Condition
New
Number of Pages
304
Place of Publication
New York, United States
ISBN
9780471942832
SKU
V9780471942832
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Gary Born
About the author Gary Born is a consultant with Electronic Data Systems, one of the world's largest computer services companies. His work concentrates on improving business systems, specializing in quality management, process modelling and advanced information systems. He has carried out process studies for many blue chip and government clients. With 20 years of professional experience, he has consulted, taught ... Read more
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