Professional Front Office Management: Pearson New International Edition
Robert Woods
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Description for Professional Front Office Management: Pearson New International Edition
Paperback. .
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.
Product Details
Publisher
Pearson Education Limited United Kingdom
Number of pages
656
Format
Paperback
Publication date
2013
Condition
New
Weight
1598g
Number of Pages
656
Place of Publication
Harlow, United Kingdom
ISBN
9781292026985
SKU
V9781292026985
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-1
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