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Service Business Model Innovation in Healthcare and Hospital Management
. Ed(S): Pfannstiel, Mario A.; Rasche, Christoph
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Description for Service Business Model Innovation in Healthcare and Hospital Management
Hardback. Editor(s): Pfannstiel, Mario A.; Rasche, Christoph. Num Pages: 296 pages, 23 black & white illustrations, 40 colour illustrations, biography. BIC Classification: KCQ; KNS; MBN; MBPM. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 19. Weight in Grams: 631.
This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical ... Read more
This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical ... Read more
Product Details
Format
Hardback
Publication date
2016
Publisher
Springer International Publishing AG Switzerland
Number of pages
296
Condition
New
Number of Pages
296
Place of Publication
Cham, Switzerland
ISBN
9783319464114
SKU
V9783319464114
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About . Ed(S): Pfannstiel, Mario A.; Rasche, Christoph
Mario A. Pfannstiel is a researcher and lecturer in the field of healthcare service management at the University of Applied Sciences in Neu-Ulm, Germany. He is the program director of the Digital Healthcare Management Master's program. His current research interests focus on innovative services, service design, service business model innovation, artificial intelligence in healthcare service delivery and innovation and technology ... Read more
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