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Service Innovation
Marja . Ed(S): Toivonen
€ 120.00
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Description for Service Innovation
Hardback. Editor(s): Toivonen, Marja. Series: Translational Systems Sciences. Num Pages: 299 pages, 22 black & white illustrations, 16 colour illustrations, 22 colour tables, biography. BIC Classification: KJD; KJMV5. Category: (P) Professional & Vocational. Dimension: 353 x 165 x 23. Weight in Grams: 606.
This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the development of welfare and sustainability – cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of ... Read more
This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the development of welfare and sustainability – cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of ... Read more
Product Details
Format
Hardback
Publication date
2016
Publisher
Springer Verlag, Japan Japan
Number of pages
299
Condition
New
Series
Translational Systems Sciences
Number of Pages
281
Place of Publication
Tokyo, Japan
ISBN
9784431549215
SKU
V9784431549215
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
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