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Steps to Improved Firm Performance with Business Process Management
Tahvo Hyotylainen
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Description for Steps to Improved Firm Performance with Business Process Management
Paperback. Series: Advances in Information Systems and Business Engineering. Num Pages: 237 pages, 44 black & white illustrations, 15 black & white tables, biography. BIC Classification: KJM; KJMV6; KJQ. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 14. Weight in Grams: 320.
Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical support, Tahvo Hyötyläinen explores what business value BPM and BPM Systems can cause and how they can bring about improved firm performance. The author’s main implication is to show how to enhance the probability of success with BPM and its Systems. His research also adds to the understanding on how to increase customer-centricity –an empirically supported yet ... Read more
Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical support, Tahvo Hyötyläinen explores what business value BPM and BPM Systems can cause and how they can bring about improved firm performance. The author’s main implication is to show how to enhance the probability of success with BPM and its Systems. His research also adds to the understanding on how to increase customer-centricity –an empirically supported yet ... Read more
Product Details
Format
Paperback
Publication date
2014
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
237
Condition
New
Series
Advances in Information Systems and Business Engineering
Number of Pages
220
Place of Publication
, Germany
ISBN
9783658074692
SKU
V9783658074692
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Tahvo Hyotylainen
Tahvo Hyötyläinen has completed his Ph.D. thesis under the supervision of Prof. Pertti Järvinen, University of Tampere. He works as a Senior Architect in the fields of business and software architectures and development.
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