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The Customer Comes Second: Put Your People First and Watch 'em Kick Butt
Rosenbluth, Hal, Peters, Ms. Diane McFerrin
€ 29.99
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Description for The Customer Comes Second: Put Your People First and Watch 'em Kick Butt
Hardcover. Num Pages: 304 pages. BIC Classification: KNSG. Category: (G) General (US: Trade). Dimension: 229 x 152 x 26. Weight in Grams: 458.
Tom Peters says "Hal Rosenbluth's story is one of the great unsung business success sagas -- and in this fully revised and updated 10th anniversary edition of The Customer Comes Second, Rosenbluth and his co-author Diane McFerrin Peters offer proof that his leadership style is one for the new millennium. The secret of his success, and that of his company, Rosenbluth International is simple: Hal Rosenbluth concentrates on his employees first, and his customers second. This is a formula that has worked for more than two decades, and has transformed his company from a small family business into a global ... Read more
Tom Peters says "Hal Rosenbluth's story is one of the great unsung business success sagas -- and in this fully revised and updated 10th anniversary edition of The Customer Comes Second, Rosenbluth and his co-author Diane McFerrin Peters offer proof that his leadership style is one for the new millennium. The secret of his success, and that of his company, Rosenbluth International is simple: Hal Rosenbluth concentrates on his employees first, and his customers second. This is a formula that has worked for more than two decades, and has transformed his company from a small family business into a global ... Read more
Product Details
Format
Hardback
Publication date
2002
Publisher
HarperBusiness
Condition
New
Number of Pages
304
Place of Publication
New York, United States
ISBN
9780060526566
SKU
V9780060526566
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Rosenbluth, Hal, Peters, Ms. Diane McFerrin
Hal Rosenbluth's company has been profiled in many of the nation's leading publications, including The Wall Street Journal,the Harvard Business Review,and Inc. magazine. Diane McFerrin Peters is director of corporate communications for Rosenbluth Travel. Both are popular lecturers.
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