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The Essential Guide to Workplace Mediation and Conflict Resolution: Rebuilding Working Relationships
Nora Doherty
€ 40.99
€ 36.49
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Description for The Essential Guide to Workplace Mediation and Conflict Resolution: Rebuilding Working Relationships
Paperback. Examines the nature, process, uses and skills for employing and using mediation. This title also examines what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Num Pages: 208 pages, Illustrations. BIC Classification: KJMV2; KNXB. Category: (P) Professional & Vocational. Dimension: 236 x 158 x 16. Weight in Grams: 332.
The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.
The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.
Product Details
Publisher
Kogan Page Ltd United Kingdom
Number of pages
208
Format
Paperback
Publication date
2008
Condition
New
Weight
331g
Number of Pages
208
Place of Publication
London, United Kingdom
ISBN
9780749450199
SKU
V9780749450199
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Nora Doherty
Nora Doherty is one of the UK leading independent consultants in the field of workplace mediation for businesses and organizations. She can be contacted by her website www.workplacemediation.co.uk Marcelas Guyler is a business trainer, communications and development consultant, workplace mediator, Managing Director of The Human Business Limited and principal consultant of MCRG (the Mediated Cultures and Resolutions Group).
Reviews for The Essential Guide to Workplace Mediation and Conflict Resolution: Rebuilding Working Relationships
"This book is a comprehensive guide to the theory and practice of workplace mediation. Drawing on the authors' extensive experience and including a number of practical case studies, the book explains how mediation works and how it can help both to resolve individual conflicts and to build more effective working relationships." Mike Emmott, Employee Relations Adviser, Chartered Institute ... Read more