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The Future of Retail Banking: Delivering Value to Global Customer
Joseph A. Divanna
€ 66.97
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Description for The Future of Retail Banking: Delivering Value to Global Customer
Hardcover. Editor(s): DiVanna, Joseph A. Num Pages: 191 pages, biography. BIC Classification: KFFK. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 229 x 152 x 14. Weight in Grams: 431.
This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.
This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.
Product Details
Format
Hardback
Publication date
2004
Publisher
Palgrave Macmillan
Number of pages
194
Condition
New
Number of Pages
178
Place of Publication
Gordonsville, United States
ISBN
9781403911261
SKU
V9781403911261
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Joseph A. Divanna
JOSEPH A. DIVANNA is an independent author, consultant and global public speaker based in Cambridge, England, where he researches the nature of business over the last ten centuries and in the future. A thought leader and reengineering practitioner formerly with CSC Index's Research and Advisory Services, he is currently CEO of Maris Strategies Ltd.
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