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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Gerald J. Langley
€ 73.81
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Description for The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Hardcover. This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. Num Pages: 512 pages, Illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 244 x 189 x 42. Weight in Grams: 904.
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
Product Details
Publisher
Jossey-Bass
Format
Hardback
Publication date
2009
Condition
New
Number of Pages
512
Place of Publication
New York, United States
ISBN
9780470192412
SKU
V9780470192412
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-5
About Gerald J. Langley
THE AUTHORS GERALD J. LANGLEY is a statistician, author, and consultant, and co-founder of Associates in Process Improvement (API), consulting firm that specializes in the improvement of quality and productivity. RONALD D. MOEN is a statistician, consultant, and teacher to industry, government, and education. He is co-founder of API. KEVIN M. NOLAN is ... Read more
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