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The Process Matters: Engaging and Equipping People for Success
Joel Brockner
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Description for The Process Matters: Engaging and Equipping People for Success
Paperback. Num Pages: 336 pages, 3 line illus. 2 tables. BIC Classification: KJB. Category: (G) General (US: Trade); (U) Tertiary Education (US: College). Dimension: 206 x 127. .
We do business in a results-oriented world. Our focus on growth is laudable for its clarity, but one of its downsides is that firms can lose sight of the process: how business gets done and the individuals or employees through whom results are achieved. This leads to compromised decisions and unethical behavior. It is not just what we accomplish that matters but also how we accomplish it. In The Process Matters, Joel Brockner shows that managers have to do more than just meet targets and goals. They have to reach those ends in the right ways--with input, consistency, and accountability--if ... Read more
We do business in a results-oriented world. Our focus on growth is laudable for its clarity, but one of its downsides is that firms can lose sight of the process: how business gets done and the individuals or employees through whom results are achieved. This leads to compromised decisions and unethical behavior. It is not just what we accomplish that matters but also how we accomplish it. In The Process Matters, Joel Brockner shows that managers have to do more than just meet targets and goals. They have to reach those ends in the right ways--with input, consistency, and accountability--if ... Read more
Product Details
Format
Paperback
Publication date
2017
Publisher
Princeton University Press
Condition
New
Number of Pages
336
Place of Publication
New Jersey, United States
ISBN
9780691175676
SKU
V9780691175676
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-16
About Joel Brockner
Joel Brockner is the Phillip Hettleman Professor of Business at Columbia Business School.
Reviews for The Process Matters: Engaging and Equipping People for Success
One of the Strategy+Business Best Business Books 2016 in Management Winner of the 2016 Bronze Medal in Operations Management / Lean / Continuous Improvement, Axiom Business Book Awards Honorable Mention for the 2016 PROSE Award in Business, Finance & Management, Association of American Publishers [In The Process Matters, Brockner] suggests ways managers can include employees in the process while ... Read more