* Are you and your practice ready for change?;

* What is governance?;

* Why is it needed?;

* How does it ... Read morework?;

* In group practices, how can the leadership role be shared?;

* What issues do you need to consider when hiring a group administrator, and how do you train him or her?;

* How can the transition from traditional, single-doctor forms of management to new, more effective forms be made?

A self-assessment at the end of each chapter helps readers understand their own strengths and weaknesses. Generous appendixes offer stand-alone reviews of the concepts presented in the text as well as model administrative action plans for staff development and change management.