“Dodd’s The Essential Guide to Telecommunications provides the history and context that make a fundamental underpinning of modern business more accessible to technologists and businesspeople alike. This new edition of her primer is an essential reference in the continuously evolving communications landscape.” –Tom Hopcroft, President and CEO, Mass Technology Leadership Council   “Annabel Dodd’s book is a clear guide and big-picture view of technologies and industries. It is an up-to-date guide for anyone who wants to be familiar with important innovations and key technologies. This is truly an industry bible for mobile, Internet, and networking services.” –Hiawatha Bray, Technology Reporter, The Boston Globe   “Ms. Dodd’s aptly titled The Essential Guide to Telecommunications has been my bible for all things telecom since my days as an AT&T transmission network engineer nearly twenty years ago. Exhaustively and meticulously researched, concisely written for lay folks and techs/engineers alike, this book aids me in my current role as an IT Support Technician II when discussing new technology with our telecommunications department. Thank you to Ms. Dodd for keeping us all current!” –Todd Garbarini, IT Support Technician II, Commvault Systems, Inc.   “The Essential Guide to Telecommunications is probably one of the most useful and well-written books on our telecom bookshelf. Annabel Z. Dodd does a great job of capturing a snapshot of the current telecom industry. Even those with little or no technical training should be able to understand the text. This is the perfect book for salespeople who want to learn more about the products and services they are selling, or for those who just want to keep up to date on the latest in telecom technology.” –William Van Hefner, President, Vantek Communications, Inc.   “Ms. Dodd continues to provide an excellent and thorough text on the telecommunications industry. As in her previous editions, she presents a good balance of technical and business-related information that is readily understandable by anyone with an interest in this key component of today’s business environment. In her new edition, she has captured many of the recent changes in this dynamic field, which will affect every company in the years ahead. I strongly recommend her book to anyone who wants a better understanding of telecommunications.” –Joe McGrath, VP, Sage Pharmaceuticals, Inc.   “Annabel Dodd has a unique knack for explaining complex technologies in understandable ways. This latest revision of her book covers the rapid changes in the fields of broadband, cellular, and streaming technologies; newly developing 5G networks; and the constant changes happening in both wired and wireless networks. She also explains the consolidation going on in the industry, the impacts of social media, and software control and virtualization of provider networks. This book is a must-read for anyone wanting to understand the rapidly evolving world of telecommunications in the 21st century!” –David Mash, Retired Senior Vice President for Innovation, Strategy, and Technology at Berklee College of Music