Richard Froom, CCIE No. 5102, is a manager within the Solution Validation Services (SVS) team at Cisco. Richard previously worked as a network engineer in the Cisco TAC and in various customer-facing testing organizations within Cisco. Richard holds CCIEs in Routing and Switching and in Storage Networking. Richard currently focuses on expanding his team’s validation coverage to new ... Read moretechnologies in the data center, including Application Centric Infrastructure (ACI), OpenStack, Intercloud Fabric, and big data solutions with Hadoop.   Erum Frahim, CCIE No. 7549 , is a technical leader working in the Solution Validation Services (SVS) group at Cisco. In her current role, Erum is leading efforts to test data center solutions for several Cisco high-profile customers and leading all the cross-business units interlock. Most recently, she is working on Application Centric Infrastructure (ACI), UCS Director, OpenStack, and big data. Before this, Erum managed the Nexus platform escalation group and served as a team lead for the data center storage-area network (SAN) test lab under the Cisco data center business unit. Erum joined Cisco in 2000 as a technical support engineer. Erum has a Master of Science degree in electrical engineering from Illinois Institute of Technology and also holds a Bachelor of Engineering degree from NED University, Karachi, Pakistan. Erum also authors articles in Certification Magazine and on Cisco.com and has participated in many CiscoLive Events. In her spare time, Erum enjoys her time with her husband and child. Show Less