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Description for Beyond Blame
Paperback. In this insightful book, IT veteran Dave Zwieback shows you an approach for making postmortems blameless, so you can focus instead on addressing areas of fragility within systems and organizations. Num Pages: 92 pages. BIC Classification: UM. Category: (XV) Technical / Manuals. Dimension: 231 x 153 x 9. Weight in Grams: 156.
Failure is inevitable and a postmortem analysis, conducted in an open, blameless way, is the best way for IT techs and managers to learn from outages and near-misses. But when the "root cause" is determined to be "human error" (or worse, particular humans), the real causes and conditions are lost. In this insightful book, IT veteran Dave Zwieback shows you an approach for making postmortems blameless, so you can focus instead on addressing areas of fragility within systems and organizations. If you're involved with assessing why something goes wrong on a project or at your company - as a system ... Read more
Failure is inevitable and a postmortem analysis, conducted in an open, blameless way, is the best way for IT techs and managers to learn from outages and near-misses. But when the "root cause" is determined to be "human error" (or worse, particular humans), the real causes and conditions are lost. In this insightful book, IT veteran Dave Zwieback shows you an approach for making postmortems blameless, so you can focus instead on addressing areas of fragility within systems and organizations. If you're involved with assessing why something goes wrong on a project or at your company - as a system ... Read more
Product Details
Publisher
O´Reilly Media
Format
Paperback
Publication date
2015
Condition
New
Weight
155g
Number of Pages
92
Place of Publication
Sebastopol, United States
ISBN
9781491906415
SKU
V9781491906415
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-1
About Dave Zwieback
Dave Zwieback has been managing large-scale, mission-critical infrastructure and teams for 17 years. He is the VP of Engineering at Next Big Sound. He was previously the Head of Infrastructure at Knewton, managed UNIX Engineering at D.E. Shaw & Co. and enterprise monitoring tools at Morgan Stanley, and also ran an infrastructure architecture consultancy for seven years.
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