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Design Issues for Service Delivery Platforms
Martin Bergaus
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Description for Design Issues for Service Delivery Platforms
Paperback. Num Pages: 494 pages, 84 black & white illustrations, 38 black & white tables, biography. BIC Classification: UNH; UYZG. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 28. Weight in Grams: 645.
Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation. This study indicates usability factors for future SDP systems and contributes to the exploratory framework represented by the six GT categories. The results of this study benefit Information Systems (IS) experts developing SDP based ICT systems and those interested in practical applications of GT.
Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation. This study indicates usability factors for future SDP systems and contributes to the exploratory framework represented by the six GT categories. The results of this study benefit Information Systems (IS) experts developing SDP based ICT systems and those interested in practical applications of GT.
Product Details
Format
Paperback
Publication date
2015
Publisher
Springer Fachmedien Wiesbaden Germany
Number of pages
494
Condition
New
Number of Pages
453
Place of Publication
Weisbaden, Germany
ISBN
9783658105402
SKU
V9783658105402
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Martin Bergaus
Martin Bergaus, Ph.D., teaches as an associate lecturer at the University of Applied Science and Technical University in Vienna. His current research interests focuses on a qualitative research using Grounded Theory in the field of Information Systems. He has professional experiences within the ICT and company start up.
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