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Process-Oriented Dynamic Capabilities
Ralf Plattfaut
€ 72.17
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Description for Process-Oriented Dynamic Capabilities
Paperback. Series: SpringerBriefs in Information Systems. Num Pages: 71 pages, black & white illustrations. BIC Classification: KJQ; UYZM. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 3. Weight in Grams: 118.
This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service ... Read more
This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service ... Read more
Product Details
Format
Paperback
Publication date
2013
Publisher
Springer International Publishing AG Switzerland
Number of pages
71
Condition
New
Series
SpringerBriefs in Information Systems
Number of Pages
60
Place of Publication
Cham, Switzerland
ISBN
9783319032504
SKU
V9783319032504
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
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